Technical Services Lead (Retail) at Quantum Retail

Quantum Retail - Science, Strategy, Solutions are the three tenets of Q. Quantum's innovative retail technology is the combined experience, intelligence, and vision of six seasoned industry executives who believed they could create a retail platform that streamlines supply chain complexities to provide intuitive inventory solutions-plus the infinite ingenuity of Q.

Q synthesizes retail science and strategy to capitalize on fluctuating patterns of consumer behavior and demand, adapt to emerging needs of retailers in an ever-evolving market, and solve specific inventory problems as they arise. Q's predictive inventory management software empowers retailers with the actionable insight, strategic agility, and profit-driven efficiency to thrive in today’s high-velocity marketplace.

We are recruiting to fill the position of:

Job Title: Technical Services Lead (Retail)

Location: Nigeria

Job Description

• Are you looking for a full-time opportunity working remotely? Do you have experience leading technical solutions teams? Are you equally good at coding and architecting solutions? If so, Quantum Retail is looking for you! Join Q as a Senior Technical Consultant leading teams that deliver Q’s industry-leading solutions.
• The Sr. Technical Consultant is the technical leader working directly with customers to implement Quantum applications.
• This position requires influential leadership, customer consulting, and technical skills
• Reporting to the Professional Services Senior Manager, this technical leadership role is responsible for helping ensure efficient, consistent technical delivery of Quantum product implementations across multiple client projects.
• This individual will work within a group of Senior Technical Consultants and Technical Consultants who are collectively responsible for identifying and implementing technical configuration, custom code and tuning required to successfully implement the Quantum product.

Key Responsibilities

• Oversee all technical project deliverables including:
  • Specifications and documentation,
  • Data mapping and data validation,
  • Configuration management
  • Coding,
  • Performance testing and
  • System tuning
• Lead technical client facing activities including workshops, environment planning and operations training
• Organize and manage delegation of work to technical team members ensuring accurate and timely completion
• Coordinate with Project Managers to ensure timely and correct execution of technical consulting activities, including all technical staff assigned to the project
• Execute and improve our technical delivery methodology; Streamline processes within Technical Services to provide consistent results to client/project teams
• Provide performance feedback for team members; mentor and assist with performance plans
• Management of technical project team KPIs

Required Experience and Skills

• 2+ years experience in a leadership position within Technical Services team lead
• 2+ years experience managing client projects in Technical or Professional services
• Experience being the primary client technical liaison providing guidance on the hardware needs and the technical solutions
• Excellent communication and organizational skills at several levels from individual contributor to executive.
• Problem solving and conflict resolution skills
• Strong working knowledge of Unix, Oracle (SQL and DBA)
• Database tuning experience
• Knowledge of packaging and deploying code to internal and client environments
• Experience planning, delegating and overseeing execution of technical tasks.Full lifecycle software development
• Knowledge of server, hardware and network technology
• Experience with Agile methodology in conjunction with Waterfall and/or RUP methodologies
• Field experience as a technical consultant
• Experience in Retail technical service delivery
• Configuration Management
• Demonstrated ability of success working in a fast paced environment with the ability to work across technical and architectural functions
• Experience with JIRA, Confluence and Oracle developer
• Putty and Git.
• Undergraduate degree is required.

Remuneration
Total annual compensation is USD $80,000 paid at $40/hour for a 40 hour, 50 week work year.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online