Business Analyst at Renmoney

Renmoney is a leading Nigerian fintech on a mission to make financial inclusion simple, accessible, and rewarding. As we scale our digital presence, we’re looking for a talented Product Manager to own and drive the user experience across our mobile app and web platforms, ensuring our customers enjoy frictionless access to loans, savings, bill payments, transfers, and account management features.

We are recruiting to fill the position below:

Job Title: Business Analyst

Location:  Lagos
Employment Type: Full-time

Description

• As the Business Analyst for Front-End Channels, you will bridge the gap between user needs and execution, ensuring Renmoney’s mobile app and web platforms deliver intuitive, seamless, and high-performing user experiences. 
• You’ll collaborate closely with Product Managers, Engineers, and Designers to gather business requirements, drive data-driven decisions, and support sprint delivery. 
• You will also act as the Scrum Master for the Mobile/Web Squad, owning the Agile delivery process end-to-end.
• This role is central to achieving business growth by improving user conversion, increasing engagement, and delivering best-in-class digital experiences

Key Responsibilities

• Requirements Gathering: Collaborate with stakeholders to elicit, document, and prioritize business and user requirements. Translate them into actionable user stories and BRDs.
• Agile Delivery: Lead sprint ceremonies including planning, stand-ups, reviews, and retrospectives. Manage Jira backlog, velocity tracking, and delivery timelines.
• Data Analysis: Analyze user behavior (e.g., click-through rates, session flows, drop-off points) via Firebase and internal dashboards to uncover UX gaps and insights.
• User Journey Optimization: Map and optimize digital journeys across mobile and web, targeting friction reduction and improved conversion rates.
• Documentation: Create and maintain clear user stories, acceptance criteria, flowcharts, and decision logs using Confluence or Notion.
• Product QA/UAT Support: Coordinate UAT sessions and ensure new features meet business requirements and regulatory standards.
• UX/Design Collaboration: Partner with Product Designers to review wireframes, improve UI flows, and implement features like searchable dropdowns and better onboarding states.
• Market Monitoring: Benchmark competitor UX patterns and trends to inform feature improvements and innovation.

Requirements

• Educational Background: Bachelor’s degree in Business, Engineering, Information Systems, or related field. Certifications in Agile/Scrum or Business Analysis are a strong plus.
• Experience: 3+ years of experience in business analysis, product analysis, or similar roles within fintech, e-commerce, or digital platforms.
• Analytical Tools: Proficiency in Excel and dashboard tools (e.g., Power BI, Tableau). SQL and Firebase experience preferred.
• Documentation Tools: Jira, Confluence, Notion, Figma, Balsamiq or similar tools.
• Soft Skills: Detail-oriented, problem-solving mindset, strong facilitation skills, and excellent verbal and written communication.
• Agile Experience: Proven experience running Agile ceremonies and managing sprint cycles in a cross-functional product squad.
• Market Familiarity: Understanding of digital banking and user behavior in Nigeria or similar emerging markets

KPIs

• Accuracy and completeness of BRDs and User Stories
• Sprint Velocity and Timely Delivery
• UAT Issue Resolution Time
• Documentation Quality and Stakeholder Feedback
• Quality of insights generated from user behavior data.

Application Closing Date
Not Specified.