Head, Product Design at Renmoney

Renmoney - We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

We are recruiting to fill the position below:

Job Title: Head, Product Design

Location: Lagos
Employment Type: Full-time

Job Summary

• As Head of Design, you will spearhead Renmoney’s design transformation, creating a cohesive design language that enhances customer trust and drives business growth. 
• Leading a team of  product and brand designers, you will champion a scalable Renmoney Design System, deliver intuitive and accessible user experiences, and collaborate with Product, Marketing, and Engineering teams.

Responsibilities
Design Strategy & Leadership:

• Define and execute a design vision aligned with Renmoney’s mission to simplify financial services.
• Build, mentor, and lead a high-performing team of  designers, fostering creativity and user-centricity.

Renmoney Design System:

• Develop and maintain a scalable design system (components, patterns, guidelines) to ensure consistency across digital platforms, in-store branding, and marketing materials.
• Enforce guidelines for internal teams and external partners.

Brand Identity:

• Evolve Renmoney’s visual identity (logo, typography, color palette) for mobile apps, in-store signage, print materials, and digital campaigns.
• Manage relationships with external agencies to ensure brand consistency across all touchpoints.

Product Design:

• Oversee UX/UI strategy for mobile apps, web platforms, and agent tools, delivering intuitive, accessible experiences for diverse users (e.g., instant loan users, SMEs, savers).
• Conduct user research and usability testing to refine customer journeys.

Customer Insights

• Integrate user feedback, behavioral data, and customer service insights to inform design priorities.
• Champion a culture of empathy and experimentation within the design team.

Cross-Functional Collaboration:

• Partner with Product, Marketing, and Customer Experience teams to align design with business objectives and go-to-market plans.
• Collaborate with Engineering to ensure technical feasibility and seamless implementation.

Innovation & Accessibility:

• Leverage emerging tools (e.g., AI-driven design, localization for Nigerian languages) to create scalable, inclusive experiences.
• Ensure all designs meet accessibility standards (e.g., WCAG compliance) and resonate with Nigeria’s diverse audience.

Design Operations:

• Streamline design workflows, improve project velocity, and manage multiple projects with clear documentation.
• Coordinate with vendors and agencies for offline branding, digital campaigns, and print production.

Executive Reporting:

• Present design strategies, progress, and outcomes to the CEO and executive leadership.
• Communicate design impact to board members and business stakeholders

Requirements

• Education: Bachelor’s degree in Graphic Design, Interaction Design, Visual Communication, or a related field. Master’s degree or certifications are a plus.
• Experience: 7+ years in design roles, with 3+ years in a leadership position (e.g., Head of Design, Design Manager, Creative Director). Fintech, financial services, or product-led startup experience is a plus.
•  Portfolio: A strong portfolio showcasing end-to-end design thinking across UX/UI, design systems, and consumer-facing branding.
• Technical Skills: Proficiency in Figma, Adobe Creative Suite (Illustrator, Photoshop, XD), user research tools, and collaborative platforms (e.g., Notion, Whimsical).
• Leadership & Collaboration: Proven ability to lead multidisciplinary teams, influence stakeholders, and drive strategic design impact.
• Fintech Awareness: Strong understanding of Nigeria’s financial services landscape, user behaviors, and accessibility needs.

What Success Looks Like in 12 Months:

• A fully adopted Renmoney Design System driving consistency across mobile, web, and offline channels.
• Improved Net Promoter Score (NPS) and brand consistency metrics.
• 50% reduction in design-to-development friction through clear documentation and workflows.
• A strong brand presence across agent locations, digital platforms, and marketing campaigns.
• A high-performing design team delivering with velocity and clarity.

Benefits

• Impact: Shape the face of digital banking in Nigeria by delivering intuitive and life-changing user experiences.
• Ownership: Lead end-to-end product journeys with autonomy and measurable results.
• Growth: Work in a data-driven, agile, and collaborative environment with opportunities to grow into senior leadership.
• Flexibility: Hybrid work options, performance-based rewards, and a culture that values innovation, empathy, and diversity.

Application Closing Date
Not Specified.