Movenpick Ice Cream Manager at Skyline International Tourism and Hospitality Limited

Skyline International Tourism and Hospitality Ltd (SITH) was established in 2019 as the hospitality division of the Skyline Group in Nigeria. SITH is the franchisee for Pizza Hut in Nigeria (all regions except Lagos). Pizza Hut is part of Yum Brands (formerly PepsiCo Restaurants). Skyline International Tourism and Hospitality is the fastest-growing F&B company in Nigeria.

StrEat Café is a brand curated by the team at Skyline International Tourism & Hospitality Ltd. StrEat café is an amalgamation of food and beverages from various parts of the world, served in a charming and relaxed ambience. To top it off, we have carefully crafted Mövenpick Ice Cream with the Alpine Spirit. The way we take care of our cows Matilda, Sophie and Candy, the one that inspires us to passionately pick the right natural ingredients to craft every Mövenpick Ice Cream.

We are recruiting to fill the position below:

Job Title: Movenpick Ice Cream Manager

Location: Gwarimpa, Abia
Employment Type: Full-time

Job Summary

• We are looking for a Mövenpick Ice Cream Manager who will over see the day-to-day operations our an ice cream shop, ensure high customer satisfaction, managing staff, and maintaining quality standards of the Mövenpick brand. 
• They are also responsible for driving sales and profitability, while adhering to Mövenpick's brand guidelines.

Key Responsibilities

• Customer Service: Providing excellent customer service, addressing inquiries, and resolving complaints to ensure positive customer experiences.
• Sales: Driving sales and profitability through effective merchandising, promotions, and customer engagement.
• Staff Management: Supervising staff to ensure they meet Mövenpick's standards for service and product knowledge.
• Quality Control: Monitoring product quality, cleanliness, and adherence to Mövenpick's operational standards.
• Inventory Management: Maintaining proper inventory levels, ordering supplies, and minimizing waste.
• Operational Efficiency: Ensuring smooth and efficient daily operations, including opening/closing procedures, cash handling, and inventory management.
• Brand Representation: Maintaining the integrity and reputation of the Mövenpick brand through consistent service, product presentation, and adherence to brand guidelines.
• Compliance: Ensuring compliance with relevant food safety regulations and operational standards.

Skills and Qualifications

• Interested candidates should possess a Bachelor's Degree with 2 - 3 years of work experience.
• Experience: Prior experience in food service, retail, or management roles is preferred.
• Customer Service: Strong interpersonal and communication skills with a focus on providing excellent customer service.
• Leadership: Ability to lead and motivate staff, delegate tasks effectively, and manage a team.
• Sales: Proven ability to drive sales and achieve revenue targets.
• Problem-Solving: Ability to identify and resolve issues quickly and effectively.
• Organizational: Strong organizational skills to manage multiple tasks and priorities.
• Communication: Excellent written and verbal communication skills.
• Food Safety: Knowledge of food safety regulations and best practices.

Salary
N80,000 - N90,000 per month.

Application Closing Date
Ist May, 2025.

How to Apply
Interested and qualified candidates should send thier CV to: sithskyline90@gmail.com using the Job Title as subject of the mail.