Head of Retail & Sales at Ama-Zuma Oil & Gas Nigeria Limited

Ama Zuma Group is on the mandate to restructure the oil and gas arm of the business and to take full advantage of all available opportunities in the downstream sector. The company was founded on the basis of integrity and commitment to excellence.

We are recruiting to fill the position below:

Job Title: Head of Retail & Sales

Location: Abule-Egba, Lagos
Employment Type: Full-time

Job Summary

• The Head of Retail is responsible for leading and managing the retail business operations of the company’s oil and gas downstream sector.
• This includes overseeing fuel station operations, driving sales and revenue growth, ensuring operational efficiency, and maintaining regulatory compliance.
• The role requires strategic leadership, business development expertise, and strong people management skills to optimize the company’s retail footprint and market positioning.

Key Responsibilities
Strategic Leadership & Business Growth:

• Develop and implement a retail growth strategy aligned with the company's objectives.
• Identify new market opportunities and expand the company's retail network across Nigeria.
• Lead brand positioning efforts to enhance market share and customer engagement.

Sales & Revenue Optimization:

• Drive fuel, lubricant, and non-fuel retail sales to meet revenue and profitability targets.
• Implement competitive pricing strategies and sales promotions.
• Monitor market trends and adjust business strategies accordingly.

Retail Operations Management:

• Oversee the day-to-day operations of all retail outlets, ensuring efficiency and profitability.
• Develop and enforce standard operating procedures (SOPs) for service stations.
• Implement effective inventory management to minimize losses and stock shortages.

Compliance & Risk Management:

• Ensure all retail stations comply with DPR, NMDPRA, and other regulatory requirements.
• Enforce strict health, safety, and environmental (HSE) standards at all outlets.
• Conduct periodic audits and assessments to identify and mitigate risks.

Customer Experience & Service Quality:

• Establish high customer service standards to enhance the consumer experience.
• Implement customer feedback mechanisms and loyalty programs.
• Ensure proper training of retail staff to maintain excellent service delivery.

Financial & Budgetary Management:

• Develop and oversee budgets and financial forecasts for retail operations.
• Monitor financial performance, ensuring cost control and profitability.
• Optimize retail margins through effective cost management and operational efficiencies.

Leadership & Team Development:

• Lead, train, and develop a high-performing retail operations team.
• Set performance targets and monitor key performance indicators (KPIs).
• Foster a culture of accountability, excellence, and continuous improvement.

Key Requirements
Education & Experience:

• Bachelor's Degree in Business Administration, Marketing, Finance, or a related field (MBA is an advantage).
• 10+ years of experience in the oil and gas downstream sector, with at least 5 years in a senior retail management role.
• Proven track record in managing multiple retail outlets and driving sales performance.

Skills & Competencies:

• Strong business development and negotiation skills.
• Expertise in fuel retail operations, sales, and marketing strategies.
• Solid knowledge of Nigerian petroleum regulations and compliance requirements.
• Strong financial acumen with experience in budgeting and profit & loss management.
• Excellent leadership, communication, and team management skills.
• Ability to analyze market trends and adapt to industry changes.
• Work Environment & Other Details:
• Frequent travel to retail locations across Nigeria.
• Fast-paced, high-pressure environment requiring proactive decision-making.

Application Closing Date
Not Specified.