Area Field Operation Representative - Remote at PoiseConnect Limited

PoiseConnect is an upstart and growing that provides International Travel, Logistics Delivery And Real Estate services dedicated to providing efficient and reliable solutions across Lagos and beyond.

We are recruiting to fill the position below:

Job Title: Area Field Operation Representative

Location: Yaba, Lagos
Employment Type: Full-time (Remote)

Job Summary 

• We are expanding our team and looking for motivated individuals to join us as Area Field Operations Representatives in key areas of Lagos. 
• We are providing you the clients from our database of customers, so you don't need to meet any target or look for customers.
• You will be working remotely full-time and so, this is not a sit-at-the-office work operation.
• Note that we already have goo numbers of Reps atively working accross Abuja and Ibadan already, we require ONLY Representatives based in Lagos to join the already employed Lagos-based employees

Role Overview

• As an Area Field Operations Representative, you will be the face of PoiseConnect in your locality, ensuring smooth logistics operations and excellent customer service. 
• You will coordinate customer requests, resolve local issues, and maintain strong relationships with our partners and service providers in your locality. We are providing the clients from our database of customer base and so you dont need to meet any target or looking for customers.

Key Responsibilities

• Ensure documents of clients are rightly collected, collated and submitted to appropriate agency offices near you
• Call potential customers through daily assigned leads and secure appointments for the week.
• Coordinate dispatch drivers' arrivals and commuting to clients' addresses for our home and office logistics moving services
• Act as the primary point of contact for drivers of dispatch logistics and customers you are assigned in your area.
• Monitor and report on local logistics operations to the central office.
• Resolve issues related to delays, damages, or customer complaints.
• Ensure timely and efficient delivery of goods within your assigned region.
• Conduct regular field visits to partner offices/apartments, parks, and customer locations.
• Maintain accurate records of operations and provide daily and weekly reports.

Requirements

• Strong knowledge of your local area/region
• Excellent communication and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Willingness to travel within your assigned area and work in the field (work from home strictly.

Why Join Us

• Be part of a growing company working on establishing a strong presence across Lagos, Abuja, Ibadan and beyond
• Play a key role in ensuring smooth logistics operations in your area.
• Competitive pay and opportunities for career growth.

Remuneration:

• Here, we offer a combination of basic monthly salary, logistics / miscellaneous tokens and Quarterly bonus points to ensure a competitive advantage for our representatives as follows:
• N50,000 monthly Salary PLUS N15,000 Monthly transportation / logistics cost PLUS Quarterly Bonus points aggregated every periodic quarter of 4 months (3 times yearly)

Application Closing Date
Not Specified.