Hotel Night Manager / Auditor at Tivana Workforce

Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business excellence and growth in an ever-evolving marketplace. Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting, Team Retreat Planning and Specialized services.

We are recruiting to fill the position below:

Job Title: Hotel Night Manager / Auditor

Location: Abuja (FCT)
Employment Type: Full-time

Key Responsibilities
Night Operations Oversight:

• Manage the front desk and hotel operations during the night shift.
• Coordinate with housekeeping, security, and maintenance teams.
• Handle late check-ins, early check-outs, and guest requests.

Guest Relations:

• Ensure a high level of customer service during night hours.
• Address guest complaints and resolve issues promptly.
• Monitor guest safety and security during overnight stays.

Financial & Audit Duties:

• Perform end-of-day financial reconciliation and reporting.
• Balance room charges, taxes, and other postings.
• Prepare daily revenue and occupancy reports.
• Ensure accuracy of cash, credit card, and folio balances.

Security and Safety Monitoring:

• Monitor surveillance systems and hotel premises.
• Respond to emergencies and follow proper incident reporting procedures.
• Coordinate night security checks with security personnel.

Reporting and Handover:

• Prepare shift reports and communicate key issues to morning management.
• Ensure a smooth handover between night and day teams.

Requirements

• Interested candidates should possess a BSc Degree with 5 - 10 years work experience.

Application Closing Date
10th May, 2025.

How to Apply
Interested and qualified candidates should send their CV and Photograph to: tivanaworkforce@gmail.com using the Job Title as subject of the email.