Travel Business Manager at Choice Talents NG

Choice Talents NG is Nigeria’s preferred talents management company. Our goal is to help build successful businesses through effective talent, resource and process management.

We are recruiting to fill the position below:

Job Title: Travel Business Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

• Overall management of the Travel Agency
• Supervise the daily activities of the Company
• Design operational plan for the company
• Drive the company’s marketing policy
• Sign-on of new customers to the company
• Drive growth of clientele base
• Understand the company’s market share objectives for each customer and resolve strategies to increase wallet shares of the customer’s businesses with us
• Contribute towards ensuring company’s budget for actualisation and realisation for the year.
• Management of existing clients: 100% customer retention and improved turnaround/response time
• Prompt resolution of customer issues and complaints
• Develop strong and enduring personal relationship with decision makers of existing clients and potential clients with the specific purpose of identifying business opportunities, resolving issues and managing crisis
• Ensure actualization of business targets
• Ensure high standard of customer experience always
• Develop strategies to achieve visibility for the Company
• Attending Agency’s meetings and appointments
• Prepares Weekly and Monthly Marketing Call Plan
• Monthly Operations & Marketing Report

Requirements

• HND / BSC degree in a related field
• 3+ years cognate experience in a reputable travel and tour organization in the same capacity.
• Usage of relevant ticketing software’s e.g. Amadeus, Sabre, itravel etc.

Application Closing Date
31st May, 2025.