Office Manager (Travel & Tours) at Fly Countrywide Travel & Services Limited

Fly Countrywide Travel & Services Limited is a leading travel, Tourism Agencycompany committed to delivering world-class travel solutions with a personal touch. Based in Ibadan, Oyo State, we specialize in domestic and international travel arrangements, tour packages, corporate travel management, visa processing, and concierge services.

Fly Country Wide Travel and Services Limited is committed to remaining well positioned and equipped to support our clients in their travel deals at guaranteed lowest rates. In order to guarantee our client’s efficiency and high performance on jobs, Fly Country Wide Travel and Services Limited has skilled, resourceful, goal-oriented, and team players. With a passion for exploring the world and connecting people, we ensure every journey is seamless, memorable, and tailored to our client’s needs.

We are recruiting to fill the position below:

Job Title: Office Manager (Travel & Tours)

Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilties

• Ensure day to day running of the office.
• Maintain office services and office records.
• Handle all third party enquiries and manage internal staff relations.
• Must be able to use computer to prepare, control and manage correspondence reports and documents.
• Arrange and coordinate meetings and trainings.
• Establish and maintain procedures for record keeping.
• Protect organizations value by ensuring confidentiality of official files and data.
• Maintain organizational efficiency.
• Oversee junior office staff and prepare operational reports and schedules to ensure efficiency.
• Handle personnel issues relating to staff conflicts absenteeism, welfare etc.
• Assist to define office policies and procedures and ensure adherences.
• Maintain a safe and secure working environment.
• Prepare and submit weekly and monthly administrative reports.
• Issue letters of employment to new members of staff and collate their relevant details for filing.
• Coordinate disciplinary and grievance procedures, working with the Legal department where necessary.
• Handling Staff appraisal.
• Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance.
• Take part in familiarisation visits to new destinations, to gather information on issues and amenities of interest to consumers.
• Stay abreast of the latest travel industry developments, technological advancements, and marketing trends to drive innovation and uphold our competitive edge.
• Strong communication and people skill.
• Good organizational and multitasking abilities.
• Adept computer skills with Working knowledge of Microsoft Excel (Spreadsheets), Word Processing, and PowerPoint. CorelDraw etc.
• Sell travel products and tour packages.
• Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
• Briefing the MD/CEO on a daily basis.
• Research new products.

Requirements

• A Degree holder in any applicable discipline
• Must have a minimum of 5 years’ management experience from a reputable travel and tours company
• Must have very good knowledge of the usage of AMADEUS GDS and Galileo
• Managerial training certification in any institute (Not compulsory)
• Strong written and verbal communication skills
• Proven sales and marketing abilities
• Organisational and planningskills
• Customer service skills
• Human resource managementskills
• Financial management skills
• Marketing and selling skills
• Travel and/or management experience
• Strong leadership and team-building skills
• Time and risk management skills
• Resilience to cope with long hours and pressure at peak times
• A genuine interest in travel
• An awareness of the current trends in travel (e.g. sustainable tourism) and knowledge of popular and upcoming destinations is also important.
• Proficiency in Microsoft Office.

Application Closing Date
31st May, 2025.

How to Apply
Interested and qualified candidates should send their detailed CV and Picture to: info@flycountrywidetravelandservicesltd.com using the Job Title as the subject of the mail.