Senior Health & Benefits Consultants at ETC Workforce Services Limited

ETC Workforce Services Limited - We are a leading Workforce Management, HR Consulting and Recruitment Organization; Empowering businesses to focus on their core competencies while we handle the complexities of HR, staffing, and operational support. With a client-centric approach, cutting-edge solutions, and a team of dedicated experts, we streamline processes and drive growth, allowing our partners to thrive in today's competitive landscape.

We are recruiting to fill the position below:

Job Title: Senior Health & Benefits Consultant

Location: Lagos

Job Responsibilities
Growth:

• Actively execute sales efforts in order to achieve New Business budget in line with the EH&B Annual Budget and overall new business development requirements.
• New Business strategy development and implementation with key focus on sustainable & ethical growth of the Company’s EH&B book of business.
• Implementation of the company’s Business Development model in Nigeria, including new and cross selling opportunities
• Manage approaches to major prospects and delivering on new business projects in conjunction with the company’s Specialist resources and regional Team.
• Increase profitability in terms of the Company’s overall strategic plan and objectives
• New Business research & pipeline development including reporting to the Company’s Management and the Client’s Group (Local, Regional and Global)

Provide an unparalleled service to potential clients with excellent Brand Marketing ensuring acquisition of these businesses.

• Drive cross sell opportunities with other MMC line of business including retirement and Talent consulting
• Assists with cross selling strategies on selected existing accounts.
• Maintains pipeline and ensures pipeline integrity, volume and velocity
• Participates and influences monthly sales forecast alongside industry, specialty, and matrix leader
• Drives and participates in weekly pre-sales forecast meeting and monthly sales meetings with Country and Regional leadership
• Drive the implementation and adoption of MPower within Nigeria
• Co-ordinate regular updates of the local EH&B Business Development & renewal and reporting to the Business Leader, West Africa
• Responsible for accuracy of information on new sales and renewals
• Accountability – taking responsibility for your actions and words, own your actions and deliver on your promise.

Client Retention:

• Leading client servicing teams to achieve expected outputs through strict KPI management
• Client centricity – put client first and recognise colleagues
• Overseeing client relationship for local EH&B book with support of CE’s

Follow client reporting standards & placement of policies

• Manage client servicing and achieve +95% retention of clients
• Eliminate renewal misses due to timing by ensuring timely submission of terms in line with client SLAs
• Ensure accurate revenue recognition by submitting necessary documents on time
• Supporting development of talent pool for EH&B in Nigeria
• Guide team resources to achieve set outputs through strict management of KPIs
• Collaboration: actively seeking to work with others to achieve our combined objective

Competencies Cognitive:

• Analytical Thinking and Attention to Detail
• Anticipating, Creating and Managing Change (Tolerance for Ambiguity)
• Holistic/Big Picture Thinking Includes Forward Thinking)
• Judgement and Decision Making
• Innovation/Creativity
• Problem Solving (Includes Reasoning)

Intrapersonal:

• Results & Solution Focused (Drive, Energy & Follow Through)
• Self Management (Planning, Prioritising & Time Management)
• Assertiveness (Includes willingness to challenge and confront)
• Ethical Behaviour/Honesty/Transparency/Modelling of Values
• Entrepreneurship/Calculated Risk Taking
• Excellence Orientation
• Flexibility/Adaptability
• Personal Growth Orientation/Learning Agility
• Resilience/Perseverance/Stress Management
• Rule Orientation
• Visibility & Impact (Includes Professionalism & Executive Disposition)

Interpersonal:

• Building Strategic Partnerships/Networking
• Communication
• Customer Service Orientation/Client Focus (Internal and External)
• Influencing and Negotiation (Including Conflict Management)
• Knowledge Sharing (includes Information Management)
• Managing Diversity
• Organisational Awareness
• Relationship Building, Listening, Interpersonal Sensitivity
• Teamwork

Professional / Technical:

• Business & Financial Acumen (includes ability to identify and manage risk)
• Technical/Professional Competence

Leadership:

• Motivating People (includes Creating and Selling the Vision)
• Participative Leadership (Empowering and Including)
• People Development (includes Identifying and Nurturing Talent)
• Practical Execution Management (Planning, Organising and Mentoring)
• Strategic Leadership (includes Strategic Planning and Implementation 

Requirements

• Master’s Degree (or equivalent) in any discipline
• Experience in Business Development and Management positions.
• Experience in insurance or related fields

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: recruiters@etc-workforce.com using the Job Title as the subject of the mail.