Senior Information Technology Officer at Bosak Microfinance Bank Limited

Bosak Microfinance Bank Limited was incorporated in December 2009 with the business objective of providing financial service to micro clients who were excluded from the mainstream financial system. It commenced operations in June 2010 upon obtaining a Unit Microfinance Banking License from the Central Bank of Nigeria. It later obtained a State Microfinance Banking License in 2016. Bosak Microfinance Bank Limited's financial inclusion effort focuses on promoting savings culture, access to credit facilities for income-generation purposes, and reducing vulnerability to risk through microinsurance.

We are recruiting to fill the position below:

Job Title: Senior Information Technology Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Provides expert advice to Management on IT service delivery and manages the overall IT budget from a planning and governance perspective.
• Develops, implements, and ensures compliance with IT governance policies, processes, and procedures.
• Monitors IT security programs to ensure compliance with applicable laws, regulations, and internal policies to reduce risks and audit findings.
• Reviews and tracks all exceptions related to Technology from risk and audit reports, coordinating with internal IT teams to develop and implement remediation plans (via the IT Compliance Dashboard).
• Ensures effective documentation and maintenance of the Bank’s IT asset inventory as a key input for the IT risk register.
• Coordinates IT audit support and ensures compliance with regulatory examinations and investigations.
• Conducts periodic reviews of IT departmental job profiles and Standard Operating Procedures (SOPs) to ensure alignment with current operations.
• Develops and maintains IT continuity frameworks to ensure uninterrupted service delivery.
• Designs and conducts periodic internal surveys to assess and improve IT service performance.
• Collaborates with business units to understand evolving IT requirements and translate them into actionable technology strategies.
• Reviews and updates Technology SWOT analysis quarterly to propose enhancements to policies, internal controls, and IT operations.

User Support:

• Set up employee credentials and access in banking applications and email servers.
• Train staff on the use of Banking software and computer systems.
• Diagnose and resolve software issues within the banking application.
• Perform End-of-Day, End-of-Month, and End-of-Year processes.
• Conduct regular data backup and restoration processes.
• Handle SQL database administration.
• Manage IT security infrastructure and devices.
• Prepare documentation (memos, reports, subscription letters, minutes, etc.).
• Maintain accurate documentation and filing of IT assets and contracts (SLAs, receipts, etc.).
• Liaise with IT vendors, software providers, ISPs, and other external tech partners.
• Monitor, order, and distribute IT equipment and supplies.
• Manage the Bank’s SMS portal and error log documentation.
• Handle hardware setup, maintenance, and repairs (printers, laptops, copiers, etc.).
• Ensure security of systems through regular malware/virus scans.
• Maintain and troubleshoot the Bank’s Local Area Network (LAN) and communication infrastructure (IP Phones, routers, switches, etc.).
• Analyze and respond to audit findings, ensuring timely resolution with IT support teams.

Qualifications & Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field.
• Minimum of 5 years relevant experience in a financial institution (required).
• Solid experience in IT system design, development, implementation, and evaluation.
• Working knowledge of server administration, network systems, and computer maintenance.
• Proficiency in Microsoft SQL Server, stress testing, and relevant programming/database environments.
• Familiarity with ISO standards (20000, 27001, and 22301).
• Hands-on experience in IT infrastructure, network administration, and IT project delivery.
• Strong leadership, analytical, and communication skills.
• Proficient in data center management and IT operations documentation.

Why Work with Bosak Microfinance Bank Limited?
If you are passionate about working in an environment where employee development and excellence are valued, Bosak MFB is the right place for you.

We are committed to fostering a work culture that promotes:

• Career Growth and Continuous Learning
• Employee Motivation and Recognition
• Inclusive and Rewarding Opportunities

Our Benefits Include:

• Health Maintenance Organization (HMO)
• Regular Training & Capacity Building
• Leave & Passage Allowance
• Performance-Based Compensation
• 13th Month Salary

Application Closing Date
12th May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@bosakmfb.com using the job title as the subject of the mail.