Ecosystem Trainer (Remote) at Tiko (Formerly Triggerise)

Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 5 main markets in Sub-Saharan Africa - Kenya, Ethiopia, Uganda, South Africa and Burkina Faso. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.

Ww are recruiting to fill the position below:

Job Title: Ecosystem Trainer

Location: Kano (Remote)
Employment type: Full-time
Department: Operation

The Job

• The Ecosystem Trainer will work closely with all actors across Tiko Ecosystems to ensure that they can work with our platform and its offers.
• For this role, we are looking for applicants based in Kano State, Nigeria.

Responsibilities
In this role, you'll be responsible for:

• Conducting training when a new clinic, provider or retailer is onboarded onto our platform. This training will ensure that the actor is aware of how Tiko works and their role in the ecosystem, our standard operating procedure, our code of conduct and other policies they would need to comply with. 
• Tracking inventory of all actors on the platform and whether each actor has a sufficient number of people who have been trained on Tiko at all times. 
• Updating actors when new offers are introduced on the platform, and providing the training on how these can be accessed, and on how they work. 
• Identifying, preventing and responding to and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 

Requirements

• Degree in Social Science, Public Health, Community Development, or a related field preferred.
• 2+ years of experience in community development and public health programs (SRH).
• Expertise in facilitating or training of trainers (ToT).
• Approachable and works well in a team.
• Experience with Salesforce is a plus.
• Fluency in English (mandatory).
• Based in Kano State, Nigeria (mandatory). Please note that applicants from other locations will be declined.

About You

• You are tech-savvy and proficient in mobile, messaging and the use of applications. You have brilliant interpersonal skills and can lead a team. 
• You're a problem solver, who has the ability to innovate and improve the way that work is done.

The Rewards
At Tiko we believe in being open, also when it comes to salaries. In Kenya, the gross salary bracket for this position is Ksh171,536- Ksh257,303 per month, plus benefits. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.

In addition to your monthly salary, we offer you:

• Great secondary benefits 
• A personal development budget
• Unlimited holidays, if you can make it work with your team you’re good to go
• Growth opportunities
• A product to help shape as we grow, to leave your mark on how we do things
• A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.

Application Closing Date
25th May, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online