Zonal Fraud Analyst, North Zone at Sun King (Formerly Greenlight Planet)

Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive. Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa.  Greenlight’s Sun King™ products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.

We are recruiting to fill the position below:

Job Title: Zonal Fraud Analyst, North Zone

Location: Kano
Employment Type: Permanent - Full Time
Department: Corporate Risk
Workplace type: Onsite

About the Role

• The Zonal Fraud Analyst will work in the Corporate Risk department of Sun King, Nigeria and will be reporting to the Credit Process Manager.
• The ZFA will be responsible for identifying and handling Fraud or suspicious issues while providing strategic directions through professional reports.
• You will also be work closely with the entire Easy buy team majorly on fraud issues of our Pay-As-You-Go products.

Responsibilities
What you would be expected to do:

• Investigate and collect information on fraud-related activities (eg, tampering, identity theft, Impersonation, Scammers) within the business.
• Liaise with the Field Team/ Call center to identify fraudulent cases and follow them up for closure.
• Liaise with different law enforcement agents to close reported fraud/tampering cases.
• Serve as a witness in legal cases that arise in the field on behalf of the company
• Prepare regular reports from the field on fraud-related activities and escalate
• Educate staff on fraud and its impact on the business.

Requirements
You might be a strong candidate if you have:

• Bachelor’s Degree / Higher National Diploma in a related field of Criminal Justice  / Criminology / Sociology / Psychology / Security studies and Risk Management
• Minimum of 2 years of experience in the same or a related role
• Relevant certification in Criminal Investigations, Fraud management or Business Analytics is an added advantage.
• Excellent written and oral communication skills
• Good people skills
• Good planning and organizational skills
• Ability to collaborate with Stakeholders.
• Ability to work on task with minimum supervision

Application Closing Date
Not Specified.