Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.








  
          Popular Jobs
De Soughtouts Restaurant and Bar Job Recruitment (4 Positions)

Allflavors Supreme Foods Limited Job Recruitment (4 Positions)

Honour Flow Group of Companies (HFGC) Job Recruitment (4 Positions)

Zeeks Homes Job Recruitment (7 Positions)

HNJ Exclusive Job GOODY Bag - May Week FOUR UPDATE!

Zenith Carex International Limited Job Recruitment (3 Positions)

Manuel Media Job Recruitment (4 Positions)

Khenpro Global Services Internship & Exp. Job Recruitment (8 Positions)

Ankor Pointe Integrated Limited Job Recruitment (3 Positions)

Nerdbug Limited Job Recruitment (3 Positions)

DKT International Nigeria Job Recruitment (3 Positions)

Trucrete Solutions Limited Job Recruitment (3 Positions)

Fort Knox Outsourcing Job Recruitment (12 Positions)

Overland Airways Limited Job Recruitment

LEAM Consulting Nigeria Job Recruitment (10 Positions)

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

TradeDepot Limited Job Graduate Internship & Exp. Recruitment (3 Positions)

Eye Foundation Hospital Limited Job Recruitment (3 Positions)

Equinix Nigeria Job Recruitment (6 Positions)

Latest Entry-level & Internship Job Recruitment in Nigeria - HNJobs (Weekly Recap)

HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

NewGlobe Job Recruitment (5 Positions)

Latest Customer Service / Front Desk Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Redswitch Collections Job Recruitments (3 Postions)

HNJobs (Recap): International Agency / NGO / Multinational Job Opportunities - HNJ Exclusive

Latest Graduate & Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Jhpiego Nigeria Job Recruitment (4 Positions)

HNJobs (Recap): Remote / Work-At-Home Job Opportunities

Premium Human Resource Solution Job Recruitment (4 Positions)

Bons Industries Limited Job Recruitment (3 Positions)

ThePush Consulting Entry-level & Exp. Job Recruitment (3 Positions)

RevenStrat Integrated Services Job Recruitment (4 Positions)

Palladium Group Job Recruitment (5 Positions)

Horatio Limited Job Recruitment (3 Positions)

The Ark Ville Hospital Job Recruitment (3 Positions)

Harmony Garden and Estate Development Limited Job Recruitment (3 Positions)

Transgeneration Enterprises Limited Job Recruitment (4 Positions)

Septagus Consulting Nigeria Limited Job Recruitment (3 Positions)

Rotawn Energy & Logistics Services Limited Job Recruitment (17 Positions)

PPC Limited Job Recruitment (6 Positions)

University Press Plc (UPPLC) Job Recruitment (4 Positions)

International Rescue Committee (IRC) Job Recruitment (4 Positions)

Oxygen X Finance Company Limited Plc Job Recruitment (3 Positions)

PowerLabs Technologies Internship & Exp. Job Recruitment (3 Positions)

The Center for Clinical Care and Clinical Research Job Recruitment (14 Positions)

DP World Job Recruitment (7 Positions)

Henkel Nigeria Job Recruitment

Minim and Tonye Nigeria Limited Job Recruitment (5 positions)

Guaranty Business Solutions Job Recruitment (6 Positions)

Spotlight Supermarket Job Recruitment (3 positions)


Head, Enterprise Networks & Service Delivery at Airtel Nigeria

Posted on Thu 08th May, 2025 - hotnigerianjobs.com --- (0 comments)


Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.

We are recruiting to fill the position below:

Job Title: Head, Enterprise Networks & Service Delivery

Job Identification: 468
Location: Lagos
Job type: Full-time

Job Summary

  • Support Airtel Enterprise business in planning and providing customized technical solutions to Enterprise business customers. 
  • To drive the end-to-end network strategy, planning, implementation, operational management of Airtel Enterprise Networks solutions delivery for the business unit.
  • Take full ownership and accountability for Enterprise network strategy, projects and customer solutions delivery, transmission planning and delivery, IP planning and Operations, network performance management and monitoring.
  • Drive and own customer satisfaction and revenue realization for Enterprise network products

Responsibilities
Drive Enterprise Network & Service Delivery team’s responsibilities, strategy and performance:

  • Responsible for enterprise network planning and strategy
  •  Operationally accountable for enterprise network transmission planning
  • Responsible for enterprise network TX & IP planning 
  • Accountable for enterprise network projects
  • Responsible for enterprise network Transmission and IP implementation and delivery
  • Responsible for enterprise network inventory management and planning (CWIP, SOA, Tower Recon)
  • Agree a set of performance KPI targets and measures; regularly measure and report on network relationship management and service delivery performance against agreed targets 
  • Initiate, conceptualize and deliver business change and process change initiatives, eradicating bottle necks that affect networks and solutions delivery.
  •  Develop standard procedures for effective service delivery and management
  • Develop a steering committee and program board for managing all network delivery related issues with the wider support teams and external stakeholders as required
  • Supervise and ensure proper quality assurance on all 3rd party installations on Enterprise Client sites.
  • Seek avenues for cost optimization, creating efficiencies that will optimize EBITDA margin

Presales support management:

  • Support the Sales team in business development and market stimulation activities
  • Manage the processes for scoping of the technical and operational feasibility of bespoke solutions and standard solution in line with the end customer requirement
  • Manage the trade-off between speed to market, cost and quality throughout the lifecycle of customer projects engaging stakeholders as required 
  • Design and execute systems and processes for order capturing, order tracking, order closure, certificate of job completion, invoicing, revenue recognition and revenue assurance
  • Ensure effective management of a delivery tracker, for all ongoing Enterprise services implementation from Order to Completion in close coordination with Network and Provisioning team and publish such tracker periodically (Daily, Weekly or forthrightly) for the benefit of sales and enterprise team.
  • Ensure the provision of all required documentation including approval process for implementation kick-off of all Enterprise service provisioning (CRF and any other supporting documents)

Network Planning and Project Delivery & Reporting:

  • Take forecasts from the enterprise sales and commercial team to design enterprise network.
  • Lead the preparation of AOP & budget for capex and opex including BOQ preparations & validation
  • Lead Preparation of RFP & Technical specifications, Vendor validation, selection and recommendations
  • Drive and implement Bandwidth and capacity planning & management
  • Lead day to day monitoring of KPIs of enterprise networks
  • Bring synergies with existing network infrastructure 
  • Production of MIS for senior management

Cross functional engagement and support:

  • Act as the Single Point of contact for enterprise network activities for Airtel Busines across stakeholder departments
  • Develop a win- win working relationship between the regional teams, HQ teams, vendor environment, wider networks and IT.   
  • Collaborate and communicate effectively, ensuring an inclusive approach to team work
  • Provide support to the Enterprise teams in the regions and work closely with wider networks, IT, Regulatory, Legal, Service, Marketing and commercial teams to  elicit support for the Enterprise Business

Build a capable and motivated team to create a high performance team environment:

  • Provide clarity of purpose to the operational teams. Bring teams in  sync with Airtel Business objectives and create cohesive workforce
  • Coach, mentor and guide team members, ensuring high motivation and engagement
  • Put in place training and development plan for members of the team
  • Ensuring effective RHCI activities and identify team training needs and implement appropriate learning interventions
  • Establish performance expectations and regularly review individual performance
  • Recommend appropriate rewards and recognition

Dimensions:

  • Budget Management
  • Knowledge of Customer Market Share
  • Speed & quality of Service Delivery
  • Customer Satisfaction skills
  • Direct Cost Management
  • Achieving CSI targets
  • Revenue realization (recognition and collections)

Qualifications
Educational Qualifications:

  • Bachelor of Engineering Degree (Masters’ Degree in Engineering a plus)

Relevant Experience & Functional / Technical Skills:

  • Minimum 12 years relevant experience in enterprise networks domain 
  • With at least 6 years’ senior management experience in an area of network planning and solutions delivery
  • Technology/Telecom Savvy, Communication, Influencing, Negotiation, Analytical thinking, Project Management, Change Management, Administration, Service Oriented, Organization and Diligence
  • Routers, switches, aggregators & protocols; LEO satellite
  • IP networks, LAN, WAN, Cloud (VMs)
  • Bandwidth & capacity management
  • IP management
  • Technologies for Last mile connectivity
  • New technologies (e.g. AI, IOT, CDN, SDWAN, Leo Satellite, etc)
  • Various enterprise services – Internet, APN, SIP Trunk, Leased Lines, Voice & Video conference, etc.
  • MPLS / DCN network
  • Handling & managing partners / vendors
  • Should have knowledge of local geography & customers

Other Requirements:

  • Budget management awareness
  • Sound knowledge of Mobile Network - Planning & Operations
  • Analytical and Presentation skills
  • Strategic negotiation skills.

Application Closing Date
15th May, 2025; 05:00 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *