Front Desk and Administrative Officer at Powerex Limited

Powerex Limited is a reputable company that provides electrical and power services in Nigeria. With our team of competent staff, we serve our clients by combining good customer service with sound technical skills. Our responsiveness and professionalism uniquely endear us to our growing clientele. We appreciate that high-quality power availability means a lot to your business, which is what we are set to ensure. Your electric power concerns are safe in our hands; you may confidently go to sleep. You would find our partnership more rewarding than you thought. We are focused on strengthening relationships with our customers and leading global solutions vendors, ensuring that we continually provide cutting-edge technology solutions with the highest quality of service delivery, exceeding our customers' expectations. We welcome you to our world where we attentively listen to and appreciate your needs, and are always willing to meet and exceed your expectations cost-effectively and efficiently.

We are recruiting to fill the position below:

Job Title: Front Desk and Administrative Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• The job holder plays a crucial role in maintaining the smooth operation of the organization. 
• They serve as the first point of contact for visitors and clients, while also providing administrative support to the organization.

Responsibilities
Reception and Front Desk Duties:

• Greet and welcome visitors in a friendly and professional manner.
• Maintain a clean and organized reception area.
• Assist visitors with sign-in procedures
• Handle inquiries, take messages, and forward them to the appropriate recipient.

Administrative Support:

• Manage daily correspondence, including emails, letters, and packages.
• Organize and schedule meetings, appointments, hotel bookings and travel arrangements for staff.
• Maintain office supplies, inventory and place orders when necessary.
• Monitor usage of consumables (e.g., toner, stationery, cleaning items).
• Assist with the preparation of presentations, and other documents.
• Prepare periodic administrative reports for management review.
• Manage internal logistics including meeting rooms, reception duties, and mail.

Record Keeping and Data Entry:

• Maintain and update contact lists and databases.
• Organize and manage physical and electronic files, ensuring easy access and retrieval.

Customer Service:

• Provide exceptional customer service to clients, ensuring their needs are met.
• Address complaints or direct them to the appropriate person for resolution.
• Coordinate and communicate effectively with internal teams to ensure seamless service delivery.

Facility Management:

• Coordinate repairs, cleaning, and maintenance of office buildings and equipment.
• Liaise and supervise utility service providers (e.g, plumber, electrician, cleaners, security guards, drivers, welder etc.).
• Ensure fire safety measures and compliance with health and safety regulations.

Vendor and Outsourcing Supervision:

• Ensure service level agreements (slas) are met and issues are escalated and resolved timely.

Staff Welfare and Office Coordination:

• Monitor and maintain a clean, professional office environment.
• Support welfare needs such as lunch room arrangements, sanitation, and utilities.
• Assist with planning and organizing events, meetings, and conferences.

Skills and Qualifications

• Proven experience in a front desk or administrative role
• Proficient in Microsoft Office Suite (Word, Excel etc).
• Interpersonal skills and a friendly demeanor
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Time management skills and multitasking abilities.
• Excellent written and verbal communication.
• Basic understanding of procurement and asset management processes.
• Knowledge of facility management and office operations.
• Integrity and discretion with confidential matters.
• Detail-oriented and organized
• A team player with a positive attitude and willingness to learn.

Application Closing Date
6th June, 2025.