Engineer - Inshop Technical Support (Technical Help Desk) at Ascentech Services Limited

Ascentech Services Limited - Our client is recruiting suitably qualified candidates to fill the position below:

Job Title: Engineer - Inshop Technical Support (Technical Help Desk)

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

• Our client is seeking an experienced Engineer - Inshop Technical Support to provide customer-facing technical support. 
• You'll setup, troubleshoot, and diagnose access devices, ensuring excellent customer experience.

Key Responsibilities

• Technical Support: Provide in-shop technical assistance for access devices.
• Device Setup: Configure and setup devices for customers.
• Troubleshooting: Diagnose and resolve technical issues efficiently.
• Customer Service: Deliver excellent customer experience through strong communication skills.

Requirements

• HND / B.Sc in Electrical, Electronics, Computer Science, Communication, or IT.
• 1 - 2 years of experience in a similar role.
• Knowledge of:, WiFi, WiMAX, LTE, TCP/IP and Networking
• Experience with hardware/software troubleshooting.
• Strong customer service skills.

Salary
N140,000 / Month.

Application Closing Date
16th May, 2025.

How to Apply
lnterested and qualifield candidates should send their CV to: cv@ascentech.com.ng using the Job Title as the subject of the email.