GSA / Front Desk Officer at Golden Six Hotel & Restaurant

Golden Six Hotel & Restaurant is one of the most preferred hotel in Nigeria and West Africa as a whole and this is all about Hospitality! It is located in Lekki Scheme 1 in the heart of Lagos State, the most economically important state of the country, major financial centre and would be the fifth largest economy in Africa. We offer our corporate clients and walk in guests a perfect blend of relaxation, activities, and African tradition delicately infused to meet the highest international standards.

We are recruiting to fill the position below:

Job Title: GSA / Front Desk Officer

Location: Lekki, Lagos
Employment Type: Full-time

Responsibilities

• The GSA is the major image of the hotel.
• Welcomes guests and visitors by greeting them in person or on the telephone.
• Answering or referring inquiries.
• Acts as interface between the hotel and the guest/visitor.
• Directs guests / visitors by maintaining departmental directories; giving instructions.
• Maintains security by following procedures; monitoring log book, issuing visitor badges where necessary.
• Registers checking in and checking out of guests.
• The GSA is the chief custodian of hotel room keys/cards.
• Takes reservation physically, by telephone and through online means.
• The GSA prepares guest bills and dealings with payment.
• Provides guests with necessary information.
• Answers guest’s queries and deals with complaints.
• Ensures proper room allocation.

Requirements

• OND / HND / B.Sc Degree in any of the Social Sciences field
• 3 years hands-on experience in a 3 Star hotel.
• Gender: Male or female
• Trustworthy
• Honest
• Hardworking
• Smart
• Neat (No body odour)
• Obedient
• Team player
• Hospitality Ethics Compliant
• Computer literacy a must.

Renumeration
Attractive.

Application Closing Date
23rd May, 2025.

Method of Application
Interested and qualified candidates should send their detailed Resume to: hr@goldensixhotel.com using the Job Title as the subject of the email.