Head, E-Business & Operations Control at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Head, E-Business & Operations Control

Job Identification: 1402
Location: Lagos
Job Type: Full-time

Responsibilities

• Planning, executing and reporting control functions in e-Business/e-Payments and Settlement platforms
• Determine the process and procedure for Card programs and application solutions security key management (VISA Card; Master Card; Verve Card etc.)
• Determine methodology for the execution and reporting of control activities and failures.
• Develop relevant internal control policies on e-Payments and processes for management approval
• Liaise with the Information Technology Department to ensure that total preventive controls are built into e-Business/ e-payment applications
• Liaise with Card Associations on internal control issues and policies (MasterCard; VISA; Interswitch etc.)
• Liaise with relevant switches on suspected irregular/ fraudulent transactions/ settlements
• Liaise with relevant stakeholders within the Bank to automate the Control processes that will help to enhance control reviews.
• Ensure there is a program in place to escalate all unresolved control issues to management. 
• Supervise the escalation of all E-Payment settlement accounts with unresolved and overaged items to relevant stakeholders. Advises relevant departments (Legal department; E-Business; Transaction Banking Group, E - Product Operations) on regulatory requirements and impacts on e-product agreements etc.
• Follow up with relevant officers to ensure that control exceptions raised are resolved timely and escalate to management where not resolved.
• Actively partake with other stakeholders and determine necessary inbuilt controls in e-Payment/ alternative channels applications.
• Staff supervision and administration
• Maintain the Security of all information entrusted to the staff
• Ensure compliance with the principles and policies in the Information Security Handbook

Requirements
Education:

• Minimum Education: First degree in a numeric discipline.
• CISA: etc. additional professional qualification is an added advantage.

Experience:

• Minimum of 10 years relevant experience in Internal control with focus on E-Business, Transaction banking, E-Product Settlement etc. 

Application Closing Date
22nd May, 2025; 04:11 PM.