Office / Administrative Support Personnel at an Online Store - Lopterra Services Limited

Lopterra Services Limited - Our client operates an online store that deals in diverse consumer goods like car & solar accessories, etc, and they are recruiting to fill the position below:

Job Title: Office / Administrative Support Personnel

Location: Ikeja, Lagos
Employment Type: Full-time
Work Hours: 7.30 am – 5.30 pm

Job Overview

• The Office support personnel will be responsible for welcoming customers, coordinating deliveries, supporting business growth through creative ideas, timely and exceptional customer services to boost sales.
• The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.

Responsibilities

• Maintain a clean and tidy showroom and office area, and restrooms a; Warmly welcome all customers, attend to them, and keep records of their details
• Daily and weekly update of sales records, expense report and inventory template with line manager supervision and operational data on the inventory sheet
• Manage the DC inventory and reporting with the e-Commerce Executive to ensure timely replenishment of low stock, all-year availability of products and no lost product.
• Promptly and constantly uploads new products in the showroom and on e-commerce platforms (Jumia and Konga)within 48 hours of product availability
• Respond to all messages on Jumia and Konga platforms within 1 hour, during working hours, and not later than 12 hours after COB
• Shipping of ordered goods at e-commerce partners’ office within 24/48 hours of request- No cancellation of orders; Promptly collect all return orders
• Coordinate effective and timely delivery of goods to customers, in cost cost-effective manner through logistics companies.
• Attending to clerical tasks, ensuring proper and accurate bookkeeping, and filing of the company’s documents: invoices, goods receipts, waybills, and all administrative records.
• And any other task as assigned by your supervisor and management

Job Requirements

• Educational background: O'Levels (SSCE, NECO, WAEC)
• Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite (Excel, Word, etc.) is an added advantage
• Strong organisational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.

Salary
N60,000 - N70,000 Monthly.

Application Closing Date
2nd June, 2025.