Divisional Head, Engineering at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Divisional Head, Engineering

Location: Lagos
Job Type: Full-time

About the Job

• We seek an experienced and dynamic Head of Engineering to drive the design architecture and development of new and existing software applications. 
• This role is crucial in advancing our technological vision and ensuring the delivery of innovative, cutting-edge software products that align with our strategic goals.

Responsibilities
Leadership and Management: 

• Lead, mentor, and manage a team of software engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Develop and maintain a roadmap to facilitate application software development and prioritise development work according to business requirements.
• Establish and communicate the engineering vision and strategy in alignment with the company’s objectives.
• Oversee recruitment, training, and performance management of engineering staff.
• Be accountable for aligning the business's strategic vision with its software technology.
• Manage and report on the performance of a substantial, diverse Software Development team.
• Set appropriate performance objectives for direct reports or project/account team members, hold them accountable for achieving these and take appropriate corrective action where necessary to ensure the achievement of team / personal objectives.
• Submit monthly progress reports and align on incoming projects and needed mitigations.

Technical Oversight:

• Drive the design, development, and deployment of scalable, reliable, and secure software solutions.
• Design complex and innovative engineering solutions and the validation process to realise a design brief (functionality, performance, aesthetics, and cost) that conforms to organisational and regulatory standards.
• Be responsible for developing service-oriented software and data delivery platforms with reusable components that can be orchestrated into different methods for different businesses and modalities.
• Ensure best practices in software development, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Continually monitors industry dynamics and market trends and anticipates how those trends will impact the business division and our customers' profitability.
• Lead the research, prototyping and productisation of new concepts within the research and development team.
• Provide proof-of-concept and get production-grade code prototypes that set examples for the broader team regarding new technologies or design patterns.
• Where necessary, oversee and develop patenting of intellectual property, inventions, and business processes.
• Periodically review code and direct systematic enhancements.
• Stay current with emerging technologies and industry trends, integrating relevant advancements into the company's technology stack.
• Approach the role from an analytics and machine learning perspective and be bold in disrupting the status quo and taking risks.
• Stay current with software technologies and solutions to ensure proper toolsets serve business divisions presently and into the future.
• Analyse and improve the software quality, including scalability, stability and security.
• Develop software skeleton specifications and design documents.
• Motivate and support the growth of all Software Development team members using equitable approaches to performance management and development that may be differentiated to help each employee's unique needs and preferences to bring out their best and meet business needs.

Project Management:

• Collaborate with product managers, designers, and other stakeholders to define technical requirements and deliverables.
• Develop project plans, timelines, and resource allocation to ensure the timely delivery of projects.
• Monitor project progress, identify potential risks, and implement mitigation strategies.
• Develop and implement project engagement plans to identify relevant stakeholders, develop positive stakeholder relationships, and ensure each stakeholder has an appropriate share of voice. Monitor and develop multiple points of entry into new and existing customer bases from both the top-down and bottom-up, elevating to the enterprise level where appropriate while continuing to add value in the field.
• Manage a portfolio of major projects/programmes aligned with the overall project management strategy.
• Act as the custodian of the implementation of those procedures within DHP.
• Lead the negotiation and deployment of annual and longer-term programmes/portfolio/project resource budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilisation.

Quality Assurance:

• Define a Software Development project plan and collaborate with Software Testing and DevOps teams on listing projects in the pipeline to maintain alignment across all functions.
• Implement robust testing and quality assurance processes to ensure the delivery of high-quality software products.
• Address and resolve technical issues, bugs, and performance bottlenecks promptly.
• Ensuring and embodying the principles of agility, DevOps, and agility-at-scale at the organisational level – promoting the evolution of working practices, operating models and ways of working.

Strategic Planning:

• Contribute to the company’s strategic planning process by providing technical insights and recommendations.
• Identify opportunities for technological innovation that can drive business growth and improve patient outcomes.
• Manage the engineering budget, including resource allocation and procurement of necessary tools and technologies.
• Formulate workforce planning reports and budgets, including, but not limited to, setting performance objectives, monitoring performance, delivering constructive feedback, providing coaching and mentoring, identifying talent for pivotal roles from a succession management standpoint, and giving ad-hoc advice when necessary.

Other Qualifying Skills:

• Strong expertise in software development methodologies, tools, and best practices.
• Strong problem-solving skills and ability to make sound technical decisions in a fast-paced environment.
• Experience with health tech or related industries is highly desirable.
• Excellent communication, interpersonal, and organisational skills.
• Ability to thrive in a fast-paced, dynamic startup environment.
• Deep understanding of software development methodologies (Agile, Scrum, DevOps) and experience implementing them in engineering teams.
• Proficiency in multiple programming languages (e.g., Java, Python, JavaScript) and frameworks (e.g., React, Angular, Spring).
• Strong knowledge of database management systems (SQL, NoSQL) and data integration techniques.
• Familiarity with healthcare standards and regulations (HIPAA, HL7, FHIR).
• Strong understanding of healthcare workflows, patient management systems, and electronic health records (EHR).
• Experience in developing and deploying software solutions that enhance patient care and streamline medical processes.
• Knowledge of regulatory compliance requirements specific to healthcare technology.
• Experience in implementing robust security measures to protect sensitive health information and ensure data privacy.

Requirements
General Education: 

• Postgraduate Degree in Computer Science or related field.

General Experience:

• At least ten (10) years of substantial general work experience and comprehensive job-related experience in business analysis and software engineering, including writing code, application engineering and software architecture.

Managerial Experience:

• At least six (6) years of experience planning, managing, and organising resources within short/medium software engineering project management timescales.
• Proven track record of managing and delivering complex software projects in an agile environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online