Shop Supervisor at Surprise World NG

Surprise World NG is one of the leading surprise companies in Nigeria. We deliver breathtaking surprises and luxury gifts to your family, friends and loved ones. We also deliver corporate and branded gifts. We are known for our affordable luxury services. Our services include birthday surprise, marriage proposals, anniversaries, dinner dates , gift boxes, food trays and lots more.

We are recruiting to fill the position below:

Job Title: Shop Supervisor

Location: Ikeja, Lagos
Job Schedule: Full time

Role Description

• This is a full-time on-site role for a Shop Supervisor located in Ikeja. 
• The Shop Supervisor will be responsible for overseeing daily operations, managing staff schedules, ensuring customer satisfaction, maintaining inventory, and coordinating with suppliers. 
• Additional tasks include supervising the setup for events, managing customer inquiries, and ensuring the shop's overall functionality and cleanliness.

Qualifications

• Excellent organizational and multitasking skills
• Experience in staff management and scheduling
• Strong customer service and communication skills
• Inventory management and supplier coordination experience
• Maintain a clean, attractive, and organized store environment.
• Develop and implement promotional strategies to increase store traffic and sales.
• Liaise with vendors and suppliers to ensure quality and timely delivery of products.
• Coordinate the planning, decoration, coordination, and execution of events ( proposals, date nights, private celebrations, etc.)
• Work closely with clients to understand their needs and ensure a seamless and memorable experience.
• Coordinate logistics, vendors, and timelines for events.
• Maintain records of sales, event bookings, and client feedback.
• Contribute ideas for new gift products and experiential offerings.
• Provide reports and insights to management for both store and event operations.

Time: 

• 9am - 5pm, Mondays to Friday, Saturday 9-3pm (1 day off in the week)

Requirements

• Minimum of OND/HND/BSc in Business Administration, Event Management, Hospitality, or a related
• 1-2 years experience in any related field
• Must live around Ikeja.

Benefits

• Salary: N100,00 - N120,000 Monthly.
• Bonus

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: surpriseworldnig@gmail.com using the Job Title as the subject of the mail.