Monitoring, Evaluation and Learning Officer (Internal Only) at Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Monitoring, Evaluation and Learning Officer (Internal Only)

Location: Jos, Plateau
Duration of contract: 6 months
Grade Level: Grade 5 in NRC's grading structure.
Reporting line: Monitoring & Evaluation Coordinator

Job Description

• We are looking for people who are passionate about helping refugees and people forced to flee. 
• If you are those people, the Norwegian Refugee Council in Nigeria is looking for an enthusiastic, and  passionate Monitoring, Evaluation and Learning Officer to join our team in Jos, Plateau State.
• The MEL Officer will support the establishment and implementation of effective Monitoring, Evaluation, and Learning (MEL) systems that enhance internal management, improve programme and project performance, and enable evidence-based decision-making. 
• The role is essential to ensuring high-quality data collection, analysis, reporting, and learning across NRC Jos area office operations.

Responsibilities
Generic responsibilities:

• Ensure NRC policies, handbooks, procedures, and SOPs/guidelines are adhered to.
• Support the timely implementation of Monitoring, Evaluation and Learning activities
• Ensure compliance with NRC policies, guidelines and standards.
• Responsible for implementation of operational M&E activities in close collaboration with Core Competency technical officers and officers/assistants.
• Ensure project documentation of M&E activities of Core Competencies.
• Contribute to the implementation of M&E systems, including M&E tools.
• Ensure that NRC’s related activities are implemented within NRC’s SIP (Safe and Inclusive Programming) Guideline and report any breaches/concerns to the line manager and/or focal point for proper action.

Specific responsibilities:

• Develop MEL tools for gathering information/data from the field and keep up to-date data required for timely and quality reporting. 
• Compile and update AO level monthly output tracking sheet (MEL matrices), online GORS reporting, monthly MEL reports and quality benchmark 
• Support need assessments, baseline and end line surveys, and programme evaluations particularly field data collation using mobile data collection methods training and supervising enumerators, data entry and analysis; 
• Support the project teams to improve quality of monitoring, evaluation, accurate reporting and learning, including training on MEL tools;
• Support field Programme staff to implement project level assessments, including PDMs, baseline survey using mobile data collection methods, outcome measurement, training and supervising of enumerators, data entry and analysis.
• Support MEL and program staff in developing and reviewing the survey questionnaires.
• Support in analyzing quantitative data and formulating interactive dashboards.
• Support in designing FGDs and analyzing narrative reports.
• Support the use of digital-based data collection using mobile phones/tablets, conducting regular monitoring visits from projects’ activities and reporting monitoring findings with relevant staffs.
• Regularly monitor project activity and report the success, shortcomes and challenges to MEL coordinator. 
• Any other reasonable tasks as instructed by line manager. 

Qualifications

• At least 2 years’ experience in an international NGO preferably in an emergency or post-conflict setting, of which at least 2 years should be with experience in implementation of MEL systems for an international NGO;
• Bachelor’s Degree in social science, business administration, economy, computer science or other related field.
• Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods;
• Experience of working with multi sectors would be an asset.  
• Must be prepared to travel to the field offices.
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring, and other formal and non-formal methods;
• High level English language proficiency (speaking, reading, writing)

Context / Specific Skills, Knowledge, and Experience: 

• Good communication and interpersonal skills;
• English language proficiency (speaking, reading, writing);
• Strong organisational and team working skills;
• Good cultural awareness and sensitivity;
• Approachable, trustworthy and confidential;
• Analytical and computer skills, including MS Office (Word, Excel,Outlook, PowerPoint, Access);
• Experience in using ArcGis, Stata, Nvivo, CAPI systems (Kobo/ODK/CSpro), data visualisation softwares (e.g. Power BI) is a plus;
• Knowledge of the NRC’s operations is a plus.

What’s in it for you
Join a work culture that empowers every employee to share ideas and take responsibility:

• At NRC we think creatively. 
  • We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face.
  • You will have many opportunities to be heard and take the initiative. 
• Learn on the job: 
  • NRC's collaborative working style favours the exchange of good practice and lessons learnt. 
  • At NRC, employees learn on the job and are encouraged to look for opportunities to develop new competencies. 
  • NRC managers prioritise the quality work and the competency development of their staff. 
  • This entails giving newcomers a good start, following up, training and mentoring employees to allow them to perform well in their current job, and offering learning and development programmes. 

Application Closing Date
26th May, 2025, 10:01.

How to Apply
Interested and qualified candidates should:
Click here to apply online