Quality Assurance Manager (Lagos & West) at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Quality Assurance Manager (Lagos & West)

Job Identification: 1412
Location: Lagos & West
Employment Type: Full-Time

Job Description

• Manage quality assurance processes across all development, renovation, and maintenance projects within assigned coverage areas. 
• Implement quality control measures to ensure all construction work aligns with approved designs, regulatory codes, and brand standards. 
• Develop and maintain project-specific quality checklists, procedures, and documentation for all phases of construction and facility upgrades. 
• Conduct regular site inspections and quality audits during and after construction to identify deviations from quality standards and recommend corrective actions. 
• Provides quarterly quality assurance training for Area General Services Managers and Lagos General Services Managers. 
• Liaise with the Team Lead Design to ensure clarity and alignment on approved design intent. And collaborate with Head Real Estate Services to approve all materials to be used on a project. 
• Collaborate with Project Managers, Area General Services Managers, Lagos General Services Managers, Engineers, and contractors to address and resolve quality-related issues at all stages of work. 
• Formulates timely progress reports and documentation to track progress of all ongoing projects. 
• Review as-built documentation submitted by AGSMs/LGSMs to verify accuracy against actual site conditions. 
• Monitor compliance with Health, Safety, and Environment (HSE) standards and reject substandard works across all job sites
• Track and report on quality performance indicators and issue resolutions to Head-RES, Head Engineering and Area General Services Coordinator. 
• Participate in pre-handover inspections, snagging, and final acceptance processes to ensure quality delivery by signing off on Job Completion Certificate (JCC) of all projects-Engineering & Civil works. 
• Prepares monthly technical report on branch visitation and materials peculiar to specific terrain for renovation works. 
• Prepares technical report on FirstBank subsidiaries in Nigeria and outside Nigeria. 
• Works closely with the Design team to ensure space allocation and seat arrangements are optimize to the satisfaction of customers and staff bankwide.

Requirements

• Minimum Education: B.Sc. Architecture. Additional qualification such as: M.Sc. Architecture, Certificate in Project Management or Facilities Management is an added advantage. 
• Professional Certifications: MNIA, ARCON
• Minimum experience: 10 years’ relevant experience is required.

Application Closing Date
27th May, 2025; 03:03 PM.