Area General Services Manager (Katsina or Kaduna) at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Area General Services Manager

Job Identification: 1406
Location: Katsina or Kaduna
Employment Type: Full-Time

Job Description

• Facility management: Ensuring that services such as general fixed asset maintenance, adaptation and face-lifting of existing branches, allocation of offices to staff members and are executed professionally in their respective regions in Nigeria. 
• Project managing all on-going construction projects: new branches, adaptation of existing branches, relocation of branches, face-lifting of existing branches/ other bank’s properties such Private banking and Archive buildings, in all bank locations in Nigeria. 
• Construction Project management from site handing over /progress meetings/site inspections at regular intervals to ensure project execution is in consonance with the bank’s required deliverables. 
• Ensure high quality of project, branch equipment and building maintenance documentation 
• Monitoring the executions of mega/CSR projects financed by the bank for customers by ensuring quality control and quality assurance are as specified by the bank project documents and coordination of all stakeholders to ensure timely delivery of tasks and avoid loss of funds. 
• Branch premises inspectors: identifying defects in the bank’s buildings and pursuing the process of approvals for remedial works for quick fixing/execution to ensure brand preservation. 
• Branch machines/equipment maintenance inspectors: Monitor the installation, operation and maintenance of generators on monthly basis or as prescribed, verify integrity of electrical protection devices (thunder/lighting arrestors, surge arrestors and earthing protection) quarterly in branches/Bank buildings under areas of coverage to ensure optimal performance of equipment and avoid equipment downtimes. 
• Ensuring periodic proactive maintenance management of all bank branch operational equipment such as air conditioners, fire extinguishers, water sprinklers systems, FM200, inverters, batteries, photocopiers, CCTV, security doors, generators, etc. in all branches to guard against down-time which can impact negatively on the bank’s operations 
• Vetting/negotiations of contractors’ tenders in consonance with approved bank/market rates for required maintenance services, liaising with branch operatives for required concurrences and processing of requisite approvals. 
• Working with the HBS/BMs/BDMs on construction/cladding of ATM Kiosk models and positioning of ATMs in Branches and coordination of the civil, I.T and electrical works in connection with ATM installations in all branches of purview.
• Carrying out physical valuation of jobs, preparation of valuation certificates, claims, final account, and practical completion certificate after due diligence and satisfactory completion to the bank’s standard, for all projects within the areas of purview. 
• Prompt resolution of branch operational challenges, liaising with other stakeholders on issue resolution and escalating issues to management if there is a breach in SLAs with vendors 
• Providing standard protocol services to visiting staff and executives when the need arises. 
• Inspection, certification of landed properties, negotiation in conjunction with stakeholders and recommendation for Management approval. 
• Coordination of the entire construction process, delivery of relevant equipment, work tools, furniture, and others for smooth take-off of branch operations after completion. 
• Pre-qualification of sub-contractors for the remedial works (masonry works, electrical works, plumbing works, etc.) and periodical training sessions with vendors on improving/new techniques in resolving task issues. 
• Collating and reporting of weekly progress update of all on-going projects/maintenance reports to Area General Services Coordinator for onward management awareness/necessary use 
• Liaising with statutory government authorities and negotiation of yearly demand notices, facilitation of ground rent and other estate related charges from various Government parastatals and Agencies, facilitation of statutory payment to ensure business premises are not hindered from operational services. 
• Implementation of Services Level Agreement (SLA) on bank equipment with all approved vendors and enforce the executed SLA. 
• Ensuring quarterly rodent baiting and fumigation of branches to keep bank business environment safe for operations 
• Ensuring monthly decontamination of branches: Carry out disinfection exercise of branches monthly and as prescribed 
• Equipment cannibalization: Conducts relocation of assets from closed/non-operational branches to identified locations of need and ensure cost is saved for the bank 
• Responsible for pre-vacation inspection, surrender of lease arrangement and negotiation of redecoration fee with landlords of closed/ relocated branches 
• Facilitation of perfection of title documents for bank owned properties 
• Maintenance of pool vehicles 
• Coordinate between all functional teams involved in the branch opening for upcountry branches and rack the quality of all deliverables.

Requirements

• First Degree in Architecture, Building Technology, Quantity Surveying, Estate Management, Civil Engineering, Electrical Engineering, Mechanical Engineering, etc. Professional Certifications (an added advantage)
• Minimum experience: 5 to 8years relevant experience is required.

Application Closing Date
27th May, 2025; 03:05 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Kindly note that this role is located in Katsina or Kaduna.