Area Coordinator at Fiberone Broadband

FiberOne is the largest Fiber to the Home (FTTH) premium broadband provider in Nigeria. We deliver excellent Fiber internet services across homes and offices with a triple-play service comprising broadband, voice, and video. Our cutting-edge technology can guarantee low latency and optimal speed.

We are recruiting to fill the position below:

Job Title: Area Coordinator

Location: Lagos
Employment Type: Full-time

Responsibilities

• Coordinating all aspects of FTTH installation, maintenance and troubleshoot in an effective and efficient manner gear towards excellent customer experience.
• Proactively manage alignment between near-term demand needs and material availability by partnering with logistics.
• Manage and monitor the progress of projects, and the quality of the customer experience, while tracking change and delay impact.
• Ensuring the company meets annual goals for fibre network expansion and is responsive to opportunities for territory expansion when financially beneficial.
• Responsible for all technical and non-technical functions related to fibre network installation and maintenance from end to end.
• Formulating, developing, and implementing all policies and procedures relating to FTTH project.
• Ensures effective performance and coherence of the team through holding regular meetings and implementing regular training, support, and performance evaluation of staff.to higher efficiency and quality assurance.
• Ensuring an end-to-end process review to strengthen and optimize solutions, processes and methodologies leading.
• Facilitates and coordinate implementation of planned FTTH project/task; providing support to ensure high quality and timely delivery.
• Bear ultimate accountability for ensuring planned FTTH activities are implemented according to SLAs, processes, and budget.
• Preparing reports and presentations about the FTTH design, plans and performance.
• Responsible for all assigned equipment/tools to the team.
• Coordinating team members for efficient and timely fault resolution on the company network on any customer incident
• Organizing and coordinating training for team members and other domains on new features and trends.
• Perform other duties that may be assigned.

Requirements

• Candidates should possess a Bachelor's Degree with 4 - 8  years of work experience.

Application Closing Date
30th May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: careeers@fob.ng using the Job Title as the subject of the mail.