Aesthetic Clinic Manager at a Leading Aesthetic and Skincare Clinic - Ziba Consulting

Ziba Consulting - Our client is a business in a leading aesthetic and skincare clinic dedicated to enhancing beauty and confidence through advanced, non-surgical cosmetic treatments. Specializes in personalized skincare solutions, anti-aging procedures, body contouring, all delivered in a modern, comfortable environment. With a team of certified professionals and the latest medical-grade technology, we are committed to delivering safe, effective, and results-driven care tailored to each client’s unique needs.

They are recruiting to fill the position below:

Job Title: Aesthetic Clinic Manager

Location: Lagos
Report to: CEO
Employment Type: Full-Time

Job Summary

• We are seeking a highly motivated and organized Aesthetic Clinic Manager to oversee the daily operations of our aesthetic clinic. 
• The ideal candidate does not need prior aesthetic experience but should possess strong management skills, a passion for excellent customer service, and the ability to lead a team effectively. 
• This role is pivotal in ensuring seamless clinic operations, high client satisfaction, and continuous improvement.

Key Responsibilities
Team Management:

• Lead, motivate, and supervise clinic staff, including receptionists, technicians, and support personnel.
• Ensure staff are well-trained and provide exceptional service.

Daily Operations:

• Oversee the smooth running of the clinic on a day-to-day basis, including scheduling, inventory management, and compliance with health and safety standards.

Customer Service:

• Foster a client-focused environment by ensuring all clients receive outstanding service, addressing concerns promptly, and maintaining high satisfaction levels.

Reporting & Communication:

• Regularly report to management on clinic performance, client feedback, operational issues, and staffing needs.
• Highlight areas requiring urgent attention or improvement.

Process Improvement:

• Identify opportunities to enhance operational efficiency, customer experience, and staff performance.
• Implement best practices and innovative solutions.

Training & Development:

• Support staff development through ongoing training, coaching, and motivation.

Compliance & Standards:

• Ensure the clinic adheres to all regulatory standards, health & safety protocols, and company policies.

Requirements

• Proven experience in managing teams and overseeing daily operations, preferably in a service - oriented environment.
• Strong leadership and interpersonal skills with the ability to motivate and inspire staff. Excellent communication skills, both verbal and written.
• Ability to learn quickly and adapt to new processes or industry standards.
• Exceptional customer service skills with a proactive approach to client satisfaction.
• Good organizational and problem-solving skills.
• Ability to analyze reports, identify issues, and implement effective solutions.
• Comfortable working in a fast-paced environment and managing multiple priorities. Initiative-driven with a positive attitude.
• Detail-oriented with strong organizational skills.
• Eager to learn and grow within the business.
• Reliable and professional in appearance and demeanor.

What We Offer

• Salary of N300,000 / month
• Performance-driven work environment
• Opportunity to grow with a dynamic and forward-thinking team

Application Closing Date
22nd May, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online