Operations Manager at Globalclique HR

Globalclique provides Real Estate Technologies, HR/Talent Acquisition Support and E-Business Solutions. We are a multi-disciplinary Solution Company, driven by a commitment to adding value to society through technology innovation. Our subsidiary, Ibugbe & Partners, is a leader in providing innovative solutions for real estate marketing and development consulting. We leverage our expertise and insights to deliver tailored solutions that enable our clients to achieve their goals and maximise their potential.

Globalclique's utmost Focus is to drive societal progress by fusing human talent with technological innovation. Our operation is driven by Passion, Purpose, People, Service, and Integrity.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Ikota - Lekki, Lagos
Employment Type: Full-time

Our Profile

• We are a thriving culinary brand based in Lekki, Lagos, delivering exceptional food experiences through our diverse menu and top-tier customer service. 
• As we continue to grow, we are committed to strengthening our operations and streamlining service delivery.
• To support this vision, we are seeking a competent and driven Operations Manager who will oversee daily business activities, manage resources efficiently, and ensure smooth restaurant operations.

Role Overview

• The ideal candidate will lead and coordinate all aspects of our operational strategy-ranging from inventory management, staff coordination, quality control, and customer satisfaction to achieve sustainable business growth.

Key Responsibilities

• Supervise and manage daily restaurant operations across all departments.
• Develop and implement operational systems, processes, and best practices.
• Lead, train, and motivate staff to ensure top performance and adherence to standards.
• Monitor inventory levels, procurement, and supply chain coordination.
• Analyse and improve organisational efficiency through regular reporting and evaluation.
• Resolve customer complaints and implement service recovery strategies.
• Ensure compliance with food safety, hygiene, and company regulations.
• Collaborate with management on budget planning, cost control, and revenue optimisation.
• Schedule and coordinate team meetings, shift rotations, and performance reviews.

Requirements

• Minimum of an HND / B.Sc in Business Administration, Hospitality Management, or a related field.
• 3+ years of experience in a similar operational role (preferably in the food or hospitality industry).
• Strong leadership, organisational, and multitasking skills.
• Proficiency in Microsoft Office and operational management tools.
• Excellent interpersonal and problem-solving skills.
• Ability to make quick decisions and handle pressure in a fast-paced environment.
• A results-driven and proactive personality with a commitment to excellence.

Application Closing Date
31st May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@globalclique.net using the Job Title as the subject of the email.

Note: Only shortlisted candidates will be contacted.