Relationship Officer at NEAT Microcredit (8 Openings)

NEAT Microcredit is a microfinance institution based in Kaduna, Nigeria, dedicated to empowering individuals and small businesses by providing tailored financial solutions. With a mission to foster financial inclusion, NEAT Microcredit offers accessible credit facilities, savings products, and otherfinancial services aimed at supporting economic growth and enhancing livelihoods in underserved communities.

We are recruiting to fill the position below:

Job Title: Relationship Officer

Locations: Gwagwalada, Karu & Suleja - Abuja (FCT), Omu Aran, Ilorin & Offa - Kwara, Kano and Kaduna
Employment Type: Full-time

Job Description

• We are seeking a motivated and skilled Relationship Officer to join our team in Kaduna, Gwagwalada, and Kano.
• This full-time, on-site role involves managing customer relationships, handling loan disbursement and collection, verifying customer businesses, and providing exceptional customer service.

Key Responsibilities

• Acquire new customers for loan disbursement.
• Verify customers’ businesses and take inventory to determine appropriate loan amounts.
• Ensure timely collection of loan repayments.
• Build and maintain strong business relationships with customers.
• Communicate effectively with clients and provide financial guidance as needed.
• Engage in sales activities to meet or exceed assigned targets.
• Deliver outstanding customer service daily.

Qualifications

• Candidates should possess a Bachelor's Degree with 3 years work experience.
• Strong skills in Business Relationship Management and Communication.
• Competence in Finance and Sales with proven success in achieving targets.
• Expertise in Customer Service with a passion for addressing client needs.
• Excellent Interpersonal and Negotiation Skills.
• Ability to work well both in a team and independently.
• Bachelor’s degree in Business Administration, Finance, or a related field.
• Experience in the microfinance or banking sector is a plus.
• Navigate via Smart Phones
• Experience using Microsoft Office (Word, Excel)

Why Join Us

• Salary: N70,000 Monthly.
• At NEAT Microcredit, we are committed to changing the African narrative by empowering entrepreneurs. Join our mission to transform lives and businesses across Africa.

Application Closing Date
31st May, 2025.

Method of Application
Interested and qualified candidates should send their CV and a Cover Letter to: hr@neatmicrocredit.com.ng cc: shaba.g@neatmicrocredit.com.ng and beni.s@neatmicrocredit.com.ng using the job title and location e.g "Relationship Officer Application - [Preferred Location]" as the subject of the mail.

Note: NEAT Microcredit is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.