E-Commerce Operations Manager at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: E-Commerce Operations Manager

Location: Yaba, Lagos
Employment Type: Temporary
Industry: E-commerce
Work Days: Mondays - Saturdays

Job description

• As an Ecommerce Operations Manager, you will be responsible for managing the daily operations of an online retail business. 
• You will be overseeing the teams responsible for inventory, optimizing product listings, and ensuring the website is running smoothly. 
• Additionally, you will be responsible for overseeing the customer service team, order fulfilment, and shipping logistics.
• The ideal candidate will have a strong background in ecommerce, with a focus on operational efficiency. 
• You should be able to manage and work with other teams to ensure the success of the business. If you have a passion for ecommerce and a proven track record of success, we encourage you to apply.

Responsibilities

• Manage the team to ensure efficient e-commerce operations, including inventory
• management, logistics, and customer support.
• Analyse and report on e-commerce performance metrics to identify areas for improvement and growth opportunities.
• Stay up to date with industry trends and best practices to drive innovation and maintain competitive advantage.
• Help further develop SOPs and establish them.
• Lead e-commerce team members to develop their skills and achieve company goals.
• Ensure compliance with all applicable laws and regulations related to e-commerce operations.

Requirements

• 2-5 years in e-commerce operations (Ideally with Shopify & Zoho experience)
• High proficiency of Microsoft Office and Google Shared Documents
• Strong Managerial skills and experience
• Proven experience in inventory management
• Expertise in logistics and fulfilment
• Strong vendor management skills
• Experience with e-commerce platforms.
• Exceptional problem-solving abilities
• Knowledge of customer service best practices
• Ability to analyse data and create reports.
• Excellent communication and interpersonal skills.

Salary
N200,000 - N250,000 per monthly.

Application Closing Date
31st May, 2025.

How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Title as the subject of the email.