Front Desk Officer (NYSC) at Beaconhill Smile Clinic Limited

Beaconhill Smile Clinic is a leading and award winning dental care provider and Aesthetic Group in Nigeria, dedicated to offering high-quality dental services in a comfortable and welcoming environment. Our clinic prides itself on combining advanced technology with compassionate care to enhance our patients' smiles and overall oral health. It is also Africa's first 7-day dental practice.

We are recruiting to fill the position below:

Job Title: Front Desk Officer (NYSC)

Location: Lagos
Employment Type: Nysc

Job Summary

• As a Front Desk Officer (NYSC) at Beaconhill Smile Clinic, you will be the first point of contact for patients and visitors, playing a vital role in creating a welcoming and professional environment. 
• Your primary responsibility is to ensure efficient patient reception, schedule appointments, support clinic staff, and maintain smooth front desk operations. 
• This role is ideal for an NYSC member seeking to gain valuable experience in healthcare administration and patient care support.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a welcoming and courteous atmosphere.
• Manage patient check-in and check-out processes efficiently.
• Schedule and confirm appointments using the clinic’s software system.
• Answer incoming phone calls, respond to inquiries, and route calls appropriately.
• Maintain accurate patient records and update information as needed.
• Ensure the reception area is clean, organized, and presentable at all times.
• Assist in filing, data entry, and administrative support as required by the admin team.
• Communicate effectively with dental staff regarding patient flow and appointment timing.
• Manage billing coordination and follow-up on pending payments, in line with clinic protocols.
• Handle sensitive information with confidentiality and professionalism.

Qualifications and Requirements

• Minimum of a Bachelor’s Degree or HND in any discipline (preferably in social sciences, humanities, or administration-related field)
• Must be a current NYSC Corps Member
• Excellent communication and interpersonal skills
• Strong customer service orientation and a warm, courteous personality
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)
• Punctual, reliable, and eager to learn
• Ability to multitask and stay organized in a fast-paced environment
• Professional appearance and demeanor

Desirable Traits:

• Previous internship or volunteer experience in healthcare or hospitality is an added advantage
• Interest in learning healthcare administration or patient service processes
• Ability to remain calm and patient under pressure

Application Closing Date
26th June, 2025.