Unit Head, Sales and Distribution - Agent / Merchant Business at First Bank of Nigeria Limited (FirstBank)

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Unit Head, Sales and Distribution - Agent / Merchant Business

Job Identification: 1422
Location: Lagos
Employment Type: Full-Time

Key Responsibilities

• Merchant/Agent Onboarding – Develop and implement strategies to acquire and onboard Active merchants/Agents while adhering to regulatory and AML standards.
• Terminal Deployment and Support – Coordinate the deployment, maintenance and support of networks of all POS terminals for Merchants/Agents. Facilitation of training of merchants/Agents.
• Sales and Business Development – Analyze market trends to identify new business opportunities to enhance value propositions for Agents/Merchants. Develop and implement robust sales & distribution strategy for immediate terminal deployment and support.
• Team Leadership and Strategic Partnerships – Collaborate with cross functional teams and key external partners to deliver a seamless operation for Agents/merchants. Lead/mentor the team of sales and distribution officers to achieve business objectives.
• Compliance and Risk management – Stay abreast of regulatory trend and analyzing impacts for immediate strategic shifts. Conduct regular audits and review of the business/structure to maintain high quality standards of service.

Qualifications and Experience

• Bachelor’s Degree in Business Administration, Marketing, Finance or related fields. A master’s degree, MBA or relevant professional certification is also preferred.
• Minimum of 7 years in Sales, Business development, Supply chain Management with experience in the Fintech industry.
• Proven track record in Merchant/Agent Business in Nigeria.
• Strong understanding of the Nigerian Banking sector, customer behaviour and market dynamics.

Skills:

• Leadership and Communication Skill
• Analytical mindset with ability to interpret data and make decisions.
• Strategic thinking and problem-solving skill
• Expertise in inventory management.
• Knowledge of Risk management and control.

Application Closing Date
23rd May, 2025; 05:03 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online