Telesales Executive at Fiberone Broadband (FOB) Limited

FiberOne is the largest Fiber to the Home (FTTH) premium broadband provider in Nigeria. We deliver excellent Fiber internet services across homes and offices with a triple-play service comprising broadband, voice, and video. Our cutting-edge technology can guarantee low latency and optimal speed.

We are recruiting to fill the position below:

Job Title: Telesales Exective

Location: Anthony Village, Lagos
Employment Type: Full-time

Accountabilties

• Engage with potential customers via phone to generate leads and convert them into paying customers. 
• Qualify leads, understand customer needs, and effectively communicate product offerings.
• Meet or exceed monthly, quarterly, and annual sales targets as set by the Manager, Telesales & Business Analysis. 
• Track performance against targets and implement strategies to improve sales outcomes.
• Use CRM systems to manage customer interactions, track leads, and follow up on potential sales opportunities. 
• Ensure accurate data entry and management of customer profiles in the CRM system.
• Develop an in-depth understanding of the company’s products and services, delivering clear and compelling product presentations over the phone. 
• Provide customers with accurate information and answers to queries.
• Capture customer feedback during interactions and share insights with the sales and marketing teams. 
• Resolve customer issues or concerns in a timely and professional manner to maintain a high level of satisfaction.
• Work closely with the telesales team to ensure alignment on sales goals and share best practices. 
• Collaborate with colleagues to ensure a smooth sales process and continuous improvement of telesales tactics.

Qualifications

• Interested candidates should possess an HND / Bachelor’s Degree with 2 - 4 years work experience.

Application Closing Date
30th May, 2025.

How to Apply
Interested and qualified candidates should send their CVs to: careers@fob.ng using the Job Title as the subject of the mail.