Group Head, Verification & Value-Added Services at Unified Payment Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Group Head, Verification & Value-Added Services

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Objective(s)

• Provide strategic leadership and oversight for the Payarena Verification & Value Added Services Group, ensuring seamless operations, excellent service delivery, and sustained business growth.
• Drive market expansion and revenue generation while maintaining operational efficiency and cost-effectiveness.
• Lead, mentor, and develop a high-performing team, including the Head of Department, to achieve business objectives and enhance Unified Payments’ leadership position in the verification services sector.
• Achieve income target for the VAS group.
• Develop and execute strategies to drive revenue growth.
• Enhance customer experience and expand the company’s VAS portfolio.
• Ensure smooth running of VAS group while building an effective team bond.
• The ideal candidate will leverage market insights, partnerships, and technology to optimize service delivery and maximize profitability.

Duties & Responsibilities
Strategic Leadership & Business Growth:

• Develop and execute strategic initiatives to drive revenue growth and market share in the verification services industry.
• Oversee the Head of Department and provide guidance on operational and business development strategies.
• Establish and maintain strong relationships with corporate clients, government agencies (MDAs), and key stakeholders to expand the company’s verification services portfolio.
• Drive continuous innovation in verification service solutions, ensuring Unified Payments remains a market leader.
• Ensure all internal and external projects are executed effectively, within scope, budget, and timelines.

Financial & Operational Oversight:

• Take full profit and loss (P&L) responsibility for the Payarena Verification & Value Added Services Group, ensuring revenue targets and cost efficiency are achieved.
• Monitor and analyze financial performance, preparing monthly reports that highlight key revenue streams and profitability trends.
• Ensure departmental expenses align with budget expectations while optimizing resource utilization.
• Oversee operational processes to maintain high service delivery standards and customer satisfaction.

People Management & Organizational Development:

• Provide leadership and mentorship to the Head of Department and ensure team development programs, appraisals, and succession planning are in place.
• Foster a performance-driven culture within the team, ensuring accountability and continuous improvement.
• Facilitate regular team meetings to align on business objectives, review performance, and drive collaboration.
• Oversee HR-related functions within the department, including recruitment, training, and employee engagement initiatives.

Client Relationship & Business Development:

• Drive marketing and sales efforts for verification service solutions, targeting both public and private organizations.
• Strengthen client relationships to enhance customer retention, cross-selling, and upselling opportunities.
• Represent Unified Payments at high-level industry engagements, forums, and strategic meetings to enhance brand visibility and partnerships.

Key Performance Indicators (KPIs)

• Achievement of revenue and profitability targets.
• Expansion of client base and market share. 
• Effectiveness in cost management and budget adherence.
• Successful execution of strategic projects and operational initiatives.
• Team performance, engagement, and leadership development.
• Customer satisfaction and retention rates.

Key Competency Requirements (Knowledge & Expertise)

• Candidates should possess relevant qualifications in a related field.
• Hands-on experience with financial management, P&L ownership, and strategic planning.
• Strong background in service-oriented product sales and business development.
• In-depth understanding of public and private sector operations and partnership engagement.

Skills & Competencies:

• Leadership & People Management – Ability to mentor, develop, and inspire teams.
• Strategic Thinking & Business Acumen – Strong problem-solving skills with a focus on growth and efficiency.
• Sales & Negotiation – Excellent ability to drive revenue growth and secure key business deals.
• Communication & Presentation – Strong verbal and written communication skills for stakeholder engagement.
• Project Management & Execution – Ability to oversee multiple initiatives and ensure timely delivery.
• Financial & Analytical Skills – Proficiency in financial reporting and performance analysis.

Application Closing Date
30th June, 2025.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: abigail.olupese@up-ng.com using the Job Title as the subject of the email.

Note: We'd love to hear from you!