Divisional Head, Technical Product Management at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Divisional Head, Technical Product Management

Location: Lagos, Nigeria

Job Purpose

• To lead Portfolio Product Management leaders, set and ensure execution of the overall Company Products strategy and roadmaps, to that achieve product market-fit while also exceeding business outcomes in alignment with the Business strategy (grow revenue, new market penetration and market share).

Responsibilities
Products Strategy:

• Define the product execution strategy and roadmaps for the group products
• Direct portfolio product management leaders to discover customer insights that can be translated into product strategies that create meaningful growth opportunities.
• Develop strategies that includes identifying partners, assessing product capabilities, signing deals, launching pilots, monitoring performance, and optimizing for growth.
• Develop roadmaps, plans and metrics that communicate progress, risks, issues and approach to execution that support continuous learning and improve outcomes.
• Create the product management policies, frameworks and standards in alignment with the ISW Group Product Management polices to ensure the consistent and standardized management of Company Products.
• Direct Technical Account Management leaders to achieve excellent end to end customer experience using all portfolio products
• Evaluate markets, trends, and competitive dynamics to identify and assess attractiveness of new opportunity spaces

Product Leadership, People Management and Collaboration:

• Translate product strategies into clear objectives and key results that product teams and stakeholders rally around Coach, mentor and lead high performing Portfolio Product Management Leaders
• Lead the institutionalization of the company’s product management framework and adoption of Agile and Design Thinking methodologies in product conceptualization, design and delivery within Company Business and across the Interswitch Group.
• Direct and coordinate the successful delivery and achievement of all the Company’s product revenue and profitability KPIs based on the 5-year strategic plans and annual budgeting cycle.
• Lead the management of all Company product portfolios, including lifecycle of products/platforms to support the growth and success of the products in Nigeria and other markets.
• Manage portfolio product management leaders that enable the Company to achieve its core capabilities of attaining and maintain “market leadership” across all its operating business/customer segments inclusive of localization across Africa markets.
• Coach, mentor and lead high performing Portfolio Product Management Leaders & Product manager
• Contribute to ISW product management policies, frameworks, and standards in polices to ensure the consistent and standardized product management
• Serve as an active member of the ISW Product Management Advisory Board supporting and participating in the initiatives
• Collaborate across the company to maintain alignment on vision, strategy, and performance to goals, approaching strategy with an entrepreneurial mindset, leveraging critical thinking to increase the value proposition of all Company products.
• Lead the institutionalization of the product management framework and adoption of Agile and Design Thinking methodologies in product conceptualization, design, and delivery and Benefit realization.
• Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value.

Requirements
Educational Qualification:

• Candidates should possess a B.Sc Degree in Computer Science or related field of study from an accredited University. An Aadvanced Degree, e.g., Masters in Innovation/Business related field or MBA is an added advantage
• Evidence of strong industry/sector participation and relevant professional certifications such as:
  • Product Management certifications such as Certified Product Manager (AIPMM) or similar
  • In-depth knowledge of agile methodology & certification such as Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO), SAFe Agile Product Management (POPM/ APM) or similar
  • Training / certifications in Product Marketing, Growth Marketing

General Experience:

• At least 11 years’ experience in product or platform development and management
• Extensive knowledge of financial industry laws and regulations
• Extensive knowledge of Product marketing, Product Growth Strategies, Product-market-fit
• Knowledge of Platforms & Platform strategy
• In-depth Knowledge of Data Analysis & Structured Problem Solving

Managerial Experience:

• At least 8 years’ experience (proven track record) of developing, cultivating & leading high- performing product management teams

Functional and Technical competencies:

• Market & User Research
• Product & Growth Marketing
• Lean Start-up & Agile methodology
• Data Analytics
• Business Acumen
• Monetization Models
• Design Thinking
• Industry and Market knowledge
• Change & Risk Management
• Customer Engagement.

Behavioural competencies:

• Communication, Public speaking, Influencing and Negotiation
• Organizing, Prioritizing and Time Management
• Problem solving and decision-making abilities
• Collaboration and stakeholder engagement
• Research and user-centricity
• Creativity and innovative
• Mentoring & Coaching
• Diplomatic and Flexible
• Detailed-orientated
• Positive attitude and self-motivated
• Leadership skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online