Merchandiser at Mopheth Nigeria Limited

Mopheth Nigeria Limited is an organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the Pharmaceutical industry in Nigeria. However, with respect to our vision consumables, cosmetics and skincare products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24 hours availability onsite and online in all our branches have equally ensured our clients can rely on us for immediate service at any hour of the day.

We are recruiting to fill the position below:

Job Title: Merchandiser

Location: Lekki, Lagos
Employment Type: Full-time

General Job Description

• Efficiently attending to customer needs and requests on the shop floor following the standards detailed by The Mopheth experience.
• Have a thorough knowledge of products we stock and their location in the store, know which ones are fast lines and which are slow sellers. Take note of products we don’t stock but customers are requesting for and promptly inform the branch head or assistant branch head.
• Also responsible for the inventory in the store. Cross check all non-drug items brought into the store and confirm them with a signature on all receiving vouchers. Report all inaccuracies in products received to the branch head or assistant branch head promptly.
• You are to monitor inventory to prevent pilferage.
• Monitoring the expiration date of all inventory and close dated products reported promptly to the branch head / assistant branch head for immediate action.
• Ensuring the shelves and products are properly cleaned and arranged according to shelf appeal rules to always create attractive product displays.
• Manage and supervise the cleaners in store to ensure they carry out all their tasks with excellence.

Duties and Responsibilities

• Assisting the Pharmacist in the performance of their duties.
• Build constructive customer relationships.
• Monitoring the expiration date of all inventory and close-dated products and reporting promptly to the branch head / assistant branch head for immediate action.
• Receiving and cross-checking items from the purchase department and arranging them on the shelves within 24 hours of receiving them.
• Ensure shelves are arranged following the standard shelf appeal for Mopheth Experience
• Manage and supervise the cleaners in the store to ensure they carry out all their tasks with excellence.
• Maximize customer interest and sales levels by displaying products appropriately.
• Adhere to rules and policies set by the organization. Completing tasks and assignments set by the Branch Head and Assistant Branch Head.

Key Performance Indicators
These are checked by branch heads every 3 months.

Attitude to work:

• Positivity- Serves to measure mindset towards workload, target meeting for both sales and supplements sold, performing tasks assigned excellently and without complaints or excuses, and cooperation with the branch head.
• Adherence to all Organization rules and policies.
• Discipline - level of discipline displayed on the job.

Store Responsibility: 

• Measures if the store is always clean and properly arranged during the shift and at handover. If there are no issues on the shift, and how promptly issues are handled and reported to the appropriate head. 
• Also measures how staff manage/maintain the company’s property and prevent deterioration/damage. 
• Ability to properly confirm items, be vigilant about stock, report discrepancies promptly and efficiently write out of stock. How well are the cleaners being managed and supervised?

Problem solving:

• Critical thinking skills - ability to proffer a solution to issues that may arise
• Observation - How observant is the individual to the happenings in the store?
• Product knowledge - knowledge of the products we have in stock and their location in the store.

Relationship:

• Customer relationship - measures customers' reviews. Positive reviews, no reviews or negative reviews (complaints) from customers show if a staff is meeting up to the Mopheth experience standards.
• Staff relationship- relationship with co-workers and managerial staff.

Requirements

• Minimum of SSCE Holder
• Minimum of 0 – 1 year experience in a similar role
• On-the-job training and be up to date with the latest merchandising trends and best practices
• Excellent communication skills.
• Ability to work at Moderate Speed.
• Experience in a similar industry.

Salary
N65,000 - N70,000 / month.

Application Closing Date
26th June, 2025.

How to Apply
Interested and qualified candidates should send their CV and cover Letter to: hr@mophethgroup.com using "MERCHANDISER" as the subject of the mail.