Relationship Manager (Ondo) at Outsource Nigeria - Omni Channel

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Ondo
Employment Type: Full-time
Reports to: Regional Manager / Zonal Head – South West

Job Summary

• The Ondo RM is responsible for managing the company’s agent and merchant ecosystem within Ondo State, ensuring quality service delivery, transaction growth, and market presence.

Key Responsibilities

• Recruit and onboard new agents, ensuring all regulatory documentation is in place.
• Conduct weekly monitoring of agent activities and resolve operational issues.
• Facilitate liquidity management processes for optimal transaction flow.
• Champion the brand in local communities and build loyalty among agents.
• Identify inactive agents and drive strategies to re-engage or replace them.
• Provide accurate and timely reporting of regional performance metrics.
• Assist with the roll-out of new services or product features.

Monthly Target:

• 10,000 Application forms per month

Requirements

• Degree in Business, Economics, Marketing, or any related discipline.
• 3+ years of experience in agency banking, fintech, or field-based financial services.
• Good understanding of agent banking ecosystem.
• Excellent communication, training, and client service skills.

Salary Budget
N250,000 / Month + Car + Driver + PFA + HMO

Application Closing Date
31st June, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Title as the subject of the mail.