Relationship Manager (Osun) at Outsource Nigeria - Omni Channel

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Osun
Employment Type: Full-time
Reports to: Regional Manager, South-West / Head of Field Support

Job Summary

• The Osun Relationship Manager will oversee the day-to-day relationship with mobile money agents, ensuring high performance and expansion of financial services within the region.

Key Responsibilities

• Develop and maintain strong relationships with agents and partners in Osun.
• Drive agent activation, transaction growth, and retention.
• Monitor daily transaction trends, liquidity issues, and agent downtime.
• Conduct agent training sessions on new products and services.
• Support complaint resolution and promote agent satisfaction.
• Liaise with regional and central support teams to resolve escalations.
• Ensure strict compliance with all financial and operational procedures.
• Collect and report data for performance tracking and analysis.

Requirements

• Bachelor’s Degree in Marketing, Business Administration, or related field.
• Minimum of 3 years’ experience in fintech, banking, or mobile money sectors.
• Ability to work independently and travel extensively within the state.
• Strong organizational, reporting, and interpersonal skills

Monthly Target:

• 10,000 Application forms per month

Benefits
N250,000 Monthly + Car + Driver + PFA + HMO.

Application Closing Date
30th June, 2025.