Mobile Money Operator Relationship Manager at Outsource Nigeria - Omni Channel

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the position below:

Job Title: Mobile Money Operator Relationship Manager

Location: Oyo
Employment Type: Full-time
Reports to: Regional Manager - South West / MMO Field Lead

Job Summary

• The Oyo MMO Relationship Manager is responsible for managing the agent and merchant network within Oyo State, ensuring high levels of engagement, performance, and compliance for mobile money operations.

Key Responsibilities

• Identify and onboard mobile money agents and merchant partners.
• Monitor agent activity and drive transaction volume growth.
• Train agents on platform usage, products, and compliance policies.
• Ensure agent liquidity through proactive monitoring and support.
• Resolve field issues quickly and escalate critical challenges as needed.
• Conduct regular field visits and agent performance reviews.
• Support product rollout and promotions within the state.
• Prepare and submit weekly reports on agent activities, KYC compliance, and market trends.

Monthly Target: 

• 30,000 application forms per month.

Requirements

• Bachelor’s degree in Business, Economics, or related field.
• 3–5 years of relevant experience in fintech, mobile money, or agency banking.
• Good understanding of the financial service needs in Oyo State.
• Strong interpersonal and field-based operational skills.
• Proficiency in MS Office and mobile-based reporting tools.

Benefits

• Salary: N150,000 Monthly 
• N100,000 - N900,000 Commission 
• Car 
• PFA 
• HMO.

Application Closing Date
30th June, 2025.