Site Management Assistant at Danish Refugee Council (DRC)

Danish Refugee Council (DRC) is a Danish international non-governmental organisation, which promotes and supports durable solutions to the problems faced by refugees and internally displaced people all over the world. DRC is present in more than 30 conflict territories around the world assisting displaced people with shelter, food, income-generating activities, and a wide range of other assistance. It is of utmost importance for DRC to work in compliance with the DRC Accountability and Quality Management system and national legislations. Smooth, reliable and effective operational systems are preconditions for DRC to maintain its position as a trustworthy and reliable partner for our donors and an accountable organisation towards our beneficiaries.

We are recruiting to fill the position below:

Job Title: Site Management Assistant

Job ID: 173776
Location: Sokoto
Supervised by: Programme Manager
Reporting to: Programme Manager
Employment Period: Six (6) months with the possibility of extension
Type of Contract (Expat/National/Trainee): National

Purpose / Objective of the Position

• The CCCM/ Site Management Assistant is responsible for IDP hosting site management, local stakeholder, information management, and assisting other DRC field teams with project implementation. 
• This is a field-based position and may require spending extended periods of time in the field.

Duties and Responsibilities
CCCM/ SMC Implementation

• Regular visits to the Site Management and protection targeted sites each week as per agreed plan in consultation with supervisor and share site report.
• Facilitate CCCM trainings including government/local authorities on CCCM/ SMC
• Support in the creation and strengthening of Site Management Committees (SMCs); build capacity of SMC members through coaching on CCCM principles and practice and reinforce adherence to the TOR and Code of Conduct
• Ensure regular contact (visits and phone calls) and collect information and updates from SMC and IDP representatives and share with relevant line managers
• Assist in identifying needs, service gaps and duplications in all targeted sites, and report such issues through Cluster reporting tools and flag for action through appropriate coordination channels
• Facilitate site-level meetings with SMCs and other stakeholders such as humanitarian actors and government officials to discuss needs, issues, and gaps
• Attend all relevant SMS coordination meetings, representing DRC, as well as attend meetings with various stakeholders, including clusters, local authorities and IDPs as requested.
• Provide accurate and timely information for drafting the weekly SMS reports and other updates.
• Support in efforts to disseminate information to IDP populations
• Help conduct site verification, detailed site assessments, safety audits, and eviction risk mapping by providing information and collecting data as requested.
• Follow and uphold humanitarian principles and centrality of protection at all times.
• Excellent liaison with other Site Team Members, ensuring consistency and coordination of activities in the site.
• Any other tasks as requested by SMS Coordinator.

Site Management Coordination and Representation:

• Represent DRC with communities, local authorities, site partners, and other stakeholders
• Build and maintain mutually respectful relationships with site management, service providers, local authorities, IDP community members as well as host community members
• Foster collaborative relationships with local authorities to facilitate implementation of activities
• Attend and facilitate meetings with stakeholders, such as local authorities, Clusters, NGOs, INGOs, UN and IDPs, including translation of meeting proceedings and provision of meeting minutes.

Community participation and representation:

• Establish, support and aid in the design of site management committees, recognizing influence of ‘Camp Leaders’ in Nigeria context
• Support representative committees and community groups, ensuring Inclusion is main factor in composition and any community-based targeting
• Supporting and promoting participation of women, youth, people with specific needs and marginalized groups in camp governance mechanisms and CCCM Activities.

Information Management:

• Establish, maintain, and actively utilize networks of key informants at IDP sites
• Ensure the timely registration of new IDPs, including identification of protection related needs
• Support in the drafting of weekly situation reports and provide other relevant information on site conditions and services
• Provide, document, and track timely referrals and service requests to key partners
• Update public information boards with site management and partner information. Ensure that the information on the boards are accessible to everybody, include non-literate populations.
• The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Education and Professional Experience

• Diploma in Social or Political Sciences, Engineering, Urban Planning or relevant discipline
• Minimum of two years of experience in international and/or local NGO; ideally involved in the direct implementation and supervision of field level humanitarian assistance to IDPs
• Significant professional knowledge of SMS/SMC strategies, policies, and modalities.
• Strong conceptual understanding of gender, protection, human rights and humanitarian principles
• Proven leadership skills and related experience in building, establishing, and negotiating relationships and social networks with various stakeholders at the community, local, and national levels
• Strong representation, negotiation, interpersonal, and communication skills
• Strong team spirit and ability to work comfortably in multi-cultural contexts
• Ability to spend extended periods of time in field conditions
• Ability to come up with innovative solutions to unexpected and challenging problems

Competencies: (Knowledge, Skills & Abilities):

• Computer literacy (Word, Excel)
• Respect and a non-discriminatory attitude
• Good interpersonal and communication skills
• Good reporting skills
• Ability to show empathy
• Ability to work under pressure
• Fluency in Hausa, Kanuri, and any other spoken languages spoken in Sokoto State (written and spoken)
• Working knowledge of English (written and spoken)

General Regulations:

• The employee shall follow DRC instructions on safety, confidentiality, and ethical guidelines, including the Code of Conduct and the Humanitarian Accountability Framework.
• Employee should not engage in any other paid activity during the DRC contract period without prior authorization.
• Employee should not engage in any activity that could harm DRC or the implementation of any project during the DRC contract period.
• Employee should not give interviews to the media or publish project-related photos or other material without prior authorization.
• Employee shall return all borrowed equipment for the project to DRC after the end of the contract period or upon request. 

Application Closing Date
30th May, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online