Site Reliability Engineer at Contec Global Group

Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa, and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is among the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure, and Hospitality

We are recruiting to fill the position below:

Job Title: Site Reliability Engineer

Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities and Duties

• Providing backend tech level support for troubleshooting the technical issues encountered by customer and internal teams.
• Investigate the error with putting the logs in procedure
• Responsible for resolving bugs and providing hot fixes for any issues reported to technical team.
• Write SQL queries according to the user requirements.
• Apply appropriate troubleshooting methods and techniques in resolving problems and document all actions taken
• Collaborate with Production Support and Engineering to ensure that customer issues are addressed effectively and in a timely manner
• Manage software issues through tickets according to product development priorities
• Flexible hours to work with local and remote team members on feedback and requirements.
• Respond to production issues and apply continuous improvement techniques to fully resolve them
• Highly adaptable to a dynamic environment with a strong end-to-end ownership mentality of managing an issue from identification to resolution
• Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists
• Participating in the application lifecycle with particular focus on removing the bugs and improving the code.

Mandatory Requirements

• Proven work experience as a backend tech level support engineer for troubleshooting the technical issues
• Good understanding of computer systems, mobile applications and other Fintech products
• Experience with using UNIX, Linux Shell scripting, advanced Excel skills.
• Experience in SQL to extract and fetch data from database like Oracle , My SQL.
• Experience in monitoring AWS infra resources using cloud watch.
• Experience of working on Postman, Restful APIs, Webservices.
• In-depth understanding of web development, back-end development
• Firsthand experience in coding languages (e.g. PHP, Java, Ruby, and Python)
• Know-how of front-end languages (e.g. HTML, JavaScript, and CSS)
• Excellent management and analytical skills.

Salary
N100,000 - N170,000 monthly.

Application Closing Date
Not Specified.