Cleaning Services and Office Support Officer at Mercy Corps Nigeria

Mercy Corps is a leading global organization that works in 40 countries around the world to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities. Since 2012, Mercy Corps has worked to tackle Nigeria’s complex and evolving needs through a range of dynamic, multi-sector programs. In Nigeria, Mercy Corps is addressing the immediate humanitarian needs of vulnerable communities; enabling conflict-affected populations to transform from relief to resilience using market-driven approaches; and supporting community-led peace building efforts.

We are recruiting to fill the position below:

Job Title: Cleaning Services and Office Support Officer

Location: Katsina
Employment Type: Contract
Type of contract: Simple Service Contract
Duration of contract: 12 months
Availability: Monday to Fridays
The Individual/Firm Will Report to and Work Closely: The Operation Assistant to ensure completion of required cleaning service.

Job Summary

• The Cleaner is responsible for maintaining a clean, sanitary, and safe environment within the organization’s premises.
• This includes offices, restrooms, meeting rooms, kitchens, and other common areas.
• This role contributes to the overall health, hygiene, and productivity of staff by ensuring high standards of cleanliness are always upheld.

Responsibilities
Individual/Firm Activities & Deliverables:
The scope of work for the Cleaners should cover but not limited to the following services:
Daily Cleaning Duties:

• Sweep, mop, and vacuum floors in all offices, corridors, and common areas.
• Dust and wipe desks, windowsills, shelves, and office equipment.
• Empty waste bins, replace liners, and ensure proper disposal of waste.
• Clean and sanitize restrooms and replenish toiletries (toilet paper, hand soap, etc.).

Periodic Deep Cleaning:

• Conduct deep cleaning of office areas, including furniture, carpets, and air vents.
• Wash windows, walls, and partitions as needed.
• Disinfect high-touch areas to prevent the spread of germs.

Kitchen and Utility Area Maintenance:

• Keep kitchen and dining areas clean and organized.
• Wash dishes, utensils, and ensure water dispensers and appliances are hygienic.
• Refill supplies such as dishwashing soap, paper towels, and drinking water when necessary.

Meeting Room Support:

• Prepare meeting rooms by ensuring cleanliness and setting up materials as requested.
• Serve refreshments during meetings when assigned.

Supplies Management:

• Monitor and request cleaning materials and consumables in a timely manner.
• Ensure proper storage and safe use of cleaning chemicals and equipment.

Health, Safety & Security:

• Report any maintenance needs or safety hazards to the supervisor promptly.
• Adhere to all health and safety guidelines, including safe handling of cleaning products.
• Ensure cleaning equipment is in good working condition and stored properly after use.
• Be willing to support operation assistant whenever as may be required.

Qualifications & Experience

• Minimum of primary or secondary school education.
• Previous experience in a similar cleaning role, preferably with an NGO or in an office environment.
• Basic knowledge of cleaning techniques and use of cleaning equipment.

Competencies:

• Good hygiene and cleanliness standards.
• Ability to work independently and follow instructions.
• Punctual, reliable, and trustworthy.
• Respectful and courteous attitude toward staff and visitors.
• Attention to detail and a commitment to maintaining a clean workspace.

Application Closing Date
23rd May, 2025.

Method of Application
Interested and qualified candidates should send their Resume to: ng-quotations@mercycorps.org using the Job Title as the subject of the mail.