Head of Account Management and Business Performance at Digital Virgo Group

Digital Virgo Group was ounded in 2008 and is one of the world’s leading providers of mobile payment via Carrier Billing solutions. For more than 15 years, the Group has been supporting its clients, telecom operators and merchants, in the deployment, integration and optimisation of mobile payment solutions.

Through regular organic growth and external acquisitions, Digital Virgo has built a global network based on a local presence in over 30 countries. The group has always based its success on its expertise in the telecoms environment and its ability to anticipate developments in the digital industry.

We are recruiting to fill the position below:

Job Title: Head of Account Management and Business Performance

Location: Festac Town, Lagos
Employment time: Full-time

Job Description
Your main missions are structured around the following axes:

• Manage the relationship with our partners operators, media, content providers,
• Responsible of the performance of the services
• Continuous benchmark of the market
• Local content offer development by following the product strategy.
• Continuous optimization of customer journey while respecting the constraints of profitability, ergonomics, accessibility and regulations.
• Sales animation in collaboration with the acquisition and Marketing of the offer teams to design the best devices: Landing pages, advertising creations.
• Project management in collaboration with partner/customer teams: organization, planning and follow-up of product launches.
• Preparation of weekly/monthly/quarterly report.
• Sales follow-up with MNOs and escalation of any problems
• Management of implementation schedules
• Knowledge of operators' technical platforms is an advantage.
• Telecom billing know-how.
• Lobby operators (with the support of country managers) to ensure continuous optimization of Digital Virgo's terms and conditions.
• Monitoring project deployment with the help of DV support teams for product/service launches.

Qualifications

• You are dynamic, entrepreneurial and have a good sense of relationships,
• You have a strong taste for challenges, able to manage several projects simultaneously and achieve these objectives while taking into account time constraints,
• You are organized, attentive to details, analytical and creative, able to work in a team and individually,
• You have good written and oral communication skills in English (French is a plus)
• You have a particular interest in the world of mobile telephony and digital as well as an international experience,
• You have a successful experience of at least three years in a similar position.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online