HR Associate at Food Concepts Plc

Food Concepts commenced operations in 2001. Since inception, our aim has been clear-cut and focused: to revolutionise the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (a Subsidiary of Food Concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand's hard-earned reputation as the fastest-growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria's top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: HR Associate

Requisition ID: 1905
Location: Lagos, Nigeria
Reporting to: Human Resources Manager

Job Objectives

• Responsible for managing HR Operations in the designated Division
• To oversee all human resources operations within assigned business divisions and ensure they are aligned with Food Concepts’ overall business goals 

Core Responsibilities and Key Result Areas 
Strategic Planning & Implementation: 

• Consult with line management and provide Human Resource guidance  
• Implement the behavioral matrix that aligns the objectives and priorities of the company with that of the assigned division. 

Human Resource Management Services:

• Analyze trends and metrics with the HR department 
• Consult with line management of assigned division and provide daily HR guidance 
• Plan the requirement and availability of human resources for the assigned division/business over time and ahead 
• Provide candidates for all vacancies that exist in the assigned division and ensure only credible employees are recruited any given time 
• Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees 
• Establish a network of relationships with the employees and ensure that this improves efficiency across the businesses 
• Ensure the compliance of employees to the business rules and the company policies and the statutes listed in the staff handbook 
• Resolve complex employee relations issues and address grievances 
• Work closely with management and employees to improve work relationships, build morale and increase productivity and retention 
• Ensure the jobs provided for assigned business divisions are adequately manned and not unnecessarily absented 
• Must ensure that absenteeism in assigned business division is not too high beyond the accepted limit. 
• Provide HR policy guidance 
• Monitor and report on workforce and succession planning 
• Identify aspects of the assigned business operation/division that requires adequate skills improvements through trainings; Internal and External 
• Provide the needed training programs required for the business to enhance the productivity of staff 
• Liaise with Training Unit to facilitate the needed trainings for the division 
• Provide feedbacks through nominated employees on all trainings scheduled for improved efficiency of the Training Unit 
• Suggest new HR strategies to management 

Administrative Functions:

• Keep the records; documents and files relating to all staff 
• Ensure all due correspondences, memos, reports and certificates are tracked in each employees files 
• Provide periodic up to date report on key Human Resources metrics and activities as it relates to the business division 
• Performs any other related task as may be assigned from time to time 

Key Performance Indicators

• Labour Turnover Rate (Target Vs Actual) 
• % of Staff Cost to Revenue 
• % of Staff Cost to Operating Cost 
• HR ROI 
• Time to complete task/project.

Job Specifications 
Educational Requirements:

• A good First Degree in Social / Management / Physical Sciences 
• Possession of a postgraduate degree in Human Resources/Business Administration or ra elated field is an added advantage

Professional Requirements:

• Membership of CIPM, HRCI, CIPD or any other related professional qualification is required. 

Experience Requirements:

• Minimum of 3-4 years’ experience in a similar role  

Knowledge Requirements:

• Knowledge of all HR Management Service  
• Knowledge of HR practices and employee management 
• Knowledge of Employee Relations and Emotional Intelligence 
• Demonstrate ability to act as a consultant on human resources management and organizational changes. 
• Demonstrates excellent people management skills 
• Demonstrates knowledge of Process Management, Knowledge and Application 
• Analytical and goal oriented 
• Demonstrable experience with HR metrics 
• Knowledge of labor legislation and HR policies  
•  Knowledge of processes in the Food/QSR Industry.

Decision Expectations:

• Provides recommendations/ advice to the management on employee related matters 
• Provides customer-focused HR Services 

Working Conditions 

• Jobholder typically works 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work.
• This role is largely office-based, although may require visiting of business stores to check on employee performance.
• It can be demanding especially during peak periods such as, salary dates where jobholder bears the brunt of ensuring salaries of staff are processed accurately and received on time

Contacts and Purpose of Contact:
Internal Contacts (most frequent contacts):

• Senior Management 
• Line Managers  
• Employees 

Purpose of Contact:

• Exchange or provide information 
• Obtain, clarify, and discuss information 
• Present, discuss information and problems 
• Collaborate, negotiate and present ideas 
• Deal with, influence or motivate subordinates  
• Promote, justify or settle highly sensitive matters 

External Contacts (most frequent contacts):

• Service Providers/ Vendors 
• Government Regulators.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online