Pharmacologist at Mopheth Nigeria Limited

Mopheth Nigeria Limited is an organization charged with the goal of meeting the diverse needs of its growing customers from all walks of life. We began as a community Pharmacy in the year 1997, and through the years we have maintained our standard of being a renowned name in the Pharmaceutical industry in Nigeria. However, with respect to our vision consumables, cosmetics and skincare products, safe water production, grocery essentials, and a variety of baked goods. In addition, our 24 hours availability onsite and online in all our branches have equally ensured our clients can rely on us for immediate service at any hour of the day.

We are recruiting to fill the position below:

Job Title: Pharmacologist

Location: Lekki, Lagos
Employment Type: Full-time

General Job Description / Duties and Responsibilities

• Efficiently attend to customer needs and requests on the shop floor, adhering to the standards outlined by The Mopheth Experience.
• Assist the pharmacist in their duties.
• Provide adequate patient counseling according to The Mopheth Experience standards.
• Maintain thorough knowledge of store products, including their locations, fast-moving items, and slow sellers. Note customer requests for unstocked items and promptly inform the branch head or assistant branch head.
• Manage store inventory, including verifying non-drug items upon receipt and signing receiving vouchers. Report inaccuracies in received products promptly to the branch head or assistant branch head.
• Exhibit a professional approach in attending to patients, understanding their conditions, and recommending appropriate medications.
• Monitor inventory expiration dates and report close-dated products promptly to the branch head or assistant branch head for immediate action.
• Participate in mandatory stock-taking, even outside regular work hours.
• Ensure shelves and products are properly cleaned and arranged according to shelf appeal rules.
• Supervise cleaners, merchandisers, and security personnel to ensure tasks are performed excellently.
• Accurately prescribe and dispense medications, ensuring correct dosages.
• Conduct health checks such as blood pressure and cholesterol monitoring when needed.
• Record out-of-stock products for all departments within the store and meet submission deadlines.
• Sell at least 10 supplements per day and submit daily sales reports.
• Report all store activities of importance and relevance promptly to the branch head or assistant branch head. Supervise shop attendants to ensure they complete their regular tasks and any additional assigned tasks.
• Complete sales transactions and ensure the POS, direct deposits, and cash amounts are balanced at the end of each shift.
• Minimize refund/exchange situations by following the sales process, and report any such occurrences immediately to the branch head.
• Deliver two branch presentations per week on topics assigned by the branch head or assistant branch head and participate in clinical meeting presentations as informed by the clinical meeting coordinator.
• Complete tasks and assignments set by the branch head and assistant branch head.
• Responsible for weekly requisitions of store needs, such as cleaning materials, stationery, nylons, and print rolls.
• Attend all weekly clinical meetings as attendance is mandatory.
• Adhere to organizational rules and policies.
• Perform any other duties assigned by management.

Physical Skills

• Ability to stand, walk, and move quickly for extended periods.
• Dexterity for handling and arranging products.
• Proficiency in using point-of-sale systems.
• Physical stamina for stock-taking
• Steady hands for performing health checks.

Key Performance Indicators
These are checked by branch heads every 3 months:
Attitude to work:

• Positivity Serves to measure mindset towards workload, target meeting for both sales and supplements sold, performing tasks assigned excellently and without complaints or excuses and cooperation with branch head.
• Adherence to all Organization rules and policies.
• Discipline - level of discipline displayed on the job.

Store Responsibility: 

• Measures if the store is always clean and properly arranged during the shift and at handover. 
• If there are no issues on the shift and how promptly issues are handled and reported to the appropriate head.
• Also measures how staff manages / maintains all company’s property and prevents deterioration/damage. 
• Ability to properly confirm items, be vigilant about stock, report discrepancies promptly and efficiently write out of stock. 
• How well the cleaners are being managed and supervised.

Problem Solving:

• Critical thinking skills - ability to proffer solution to issues that may arise
• Observation - how observant is the individual to the happenings in the store.
• Product knowledge - knowledge of the products we have in stock and location in the store.

Relationship:

• Customer relationship - measures customers' reviews. Positive reviews, no reviews or negative reviews (complaints) from customers show if a staff is meeting up to the Mopheth experience standards.
• Staff relationship- relationship with co-workers and managerial staff.

Sales Performance:

• Total sales revenue generated.
• Number of supplements sold per day.
• Sales growth percentage compared to previous periods.

Inventory Management:

• Accuracy of inventory records (e.g., percentage of discrepancies).
• Inventory turnover rate (how quickly products are sold and replaced).
• Percentage of out-of-stock incidents.

Operational Efficiency:

• Time spent on stock-taking versus targets.
• Efficiency in handling customer inquiries or requests.
• Compliance with organizational policies and procedures.

Healthcare Service Quality:

• Accuracy of medication dispensing.
• Number of patient consultations conducted.
• Adherence to patient counseling standards

Presentation and Communication:

• Number of presentations delivered per week.
• Feedback from presentations (e.g., ratings or reviews).
• Participation in clinical meetings as required.

Store Maintenance:

• Cleanliness and organization of the store.
• Compliance with shelf appeal rules.
• Timeliness of requisitions for store needs.

Requirements

• Interested candidates should possess relevant qualifications with 2 - 3 years work experience.

Application Closing Date
30th June, 2025.

Method of Application
Interested and qualified candidates should send their CV & Cover Letter to: hr@mophethgroup.com using the job Title as the subject of the mail.