Network Engineer at Group Vivendi Africa (GVA)

Group Vivendi Africa (GVA) is a telecom operator acting in the provision of very high-speed internet access. It builds, operates and markets its own fibre-to-the-home network under the CANALBOX brand. GVA launched its activities in 2017, and has since been operating in 9 countries (Gabon, Togo, Congo, Ivory Coast, Rwanda, Burkina Faso, Democratic Republic of Congo, Uganda) and 14 cities (Libreville, Port-Gentil, Lomé, Pointe-Noire, Brazzaville, Abidjan, Kigali, Rubavu, Ouagadougou, Bobo-Dioulasso, Kinshasa, Goma, Kampala, Cotonou).

As part of its expansion in Nigeria, GVA is recruiting suitable candidates to fill the position below:

Job Title: Network Engineer

Location: Ibadan, Oyo

Job Duties

• The Network Engineer executes and monitors network engineering projects and technical operations for GVA. 
• In coordination with internal operational teams and service providers, he/she ensures that GVA’s products and services are implemented with the required technical level and quality to meet growth objectives. 
• They can work independently or within a team, under the supervision of the Engineering Manager.

Tasks

• Install new POPs or data centers.
• Ensure installation and maintenance of equipment (Data Center, B2B).
• Ensure GVA’s network functions correctly in their country of operation.
• Design B2B solutions.
• Manage incidents on B2B client lines.
• Provision B2B connection equipment.
• Monitor SLA performance for clients.
• Support sales teams when needed at client or prospect sites.
• Provide Level 1 back-office and after-sales support.
• Capture best practices for technical support and service quality management.
• Propose and implement actions for improvements.
• Keep informed of technical developments in their area of expertise.
• Support NOC and infrastructure agents in escalated problem resolution.
• Monitor infrastructure projects and produce progress reports.
• Develop network infrastructure management procedures.
• Ensure availability during on-call periods for network monitoring and critical incident management.

Responsibilities

• Complete tasks within deadlines according to schedules.
• Report problems to superiors.
• Write activity reports and summaries.
• Generate daily, weekly, and monthly reports.
• Comply with the company's QHSE standards.
• Follow anti-corruption rules.
• Activities may evolve based on service needs.
• The position requires strict compliance with current procedures, standards, regulations, and internal policies.

Requirements
Educational Qualification and Experience:

• Engineering Degree in Telecommunications / Computer Science or equivalent
• Minimum 5 years of experience
• Professional certifications in computer networks would be an advantage.

Skills:

• Knowledge of computer and telecom networks.
• Knowledge of protocols such as TCP/IP, DHCP, and routing (OSP, BGP, MPLS)
• Skills in network QoS management
• Knowledge of NetDevOps tools
• Knowledge of FTTH/GPON networks
• Knowledge of network equipment configurations (routers, switches)
• Good knowledge of telecom/ISP products and solutions
• Knowledge of data center environments

Soft skills:

• Demonstrate a customer service attitude. Ability to deliver excellent customer service.
• Active and attentive listening. Quick to understand and grasp situations.
• Fluent in expression / good communicator
• Adaptability
• Ability to meet tight deadlines and manage high-pressure situations
• Ability to maintain discretion and confidentiality
• Ability to work in a team
• Polyvalent and able to handle requests outside of the job description.
• Ability to work on-call during shifts
• Knowledge of electrical infrastructure would be an asset.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online