Field Quality Associate at Food Concepts Plc

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Field Quality Associate

Requisition ID: 1910
Location: Mushin, Lagos
Reports to: Quality Assurance Manager
Department: Shared Services Department

Job Purpose

• The Associate will be directly responsible for strict compliance with Quality, environmental, Health and Safety, and regulatory matters support in the assigned region/patch

Core Responsibilities and Key Result Areas

• To strictly adhere to statutory and regulatory requirements in Lagos stores and Pie production unit.
• To adhere to all the safety and environment regulations within and around the production area (PPU) and all the company brands (CR stores, Pie Express and Chopbox).
• To ensure discipline in all the FC department in the region, example: wearing uniform, wearing of badges, using of proper tools, and to ensure that all safety requirements are met.
• To ensure effective co-ordination with all the sections within the region (Lagos) FC units, for effective service to other departments/divisions/units.
• To ensure calibration of all the measuring and weighing equipment under direct control of the shared service division are carried out regularly and recommends such to other departments.
• To ensure good housekeeping and cleanliness in the area of control all the time.
• To submit the required reports example: daily, weekly, monthly or any periodic reports to the superior.
• To strictly adhere to the requirements of the ISO 9001, 14001, 22000, and 45000 and other company adopted quality/operation management system.

• To ensure and maintain all operations, and technical document assigned to him/her.
• To ensure strict conformity to cGMP, and GHP always
• To ensure conformity of all raw materials and packaging materials to specifications before usage in the production shop floor (Pie production unit), and CR Stores.
• To ensure strict compliance to FC process standards, such as Operation Alert, SIC (Short Interval Control), and carry out on the spot checks on processes and materials before clearance for use/dispatch.
• The staff should develop a measurable standard for materials and processes assigned to him/her.
• The staff should report any non – conformity beyond his competence to the Superior without assumption.
• To cater for regulatory activities with the government agencies.
• The staff is duty bound to maintain confidentiality of all technical information or documentation at his disposal.

Key Performance Indicators

• Efficiency Indicator – Productivity
• Impact Indicator – Customer satisfaction and Fidelity
• Effectiveness Indicator - Value
• Customer service Indicator – Customer complaints
• Safety Indicator – Quality/Safety

Job Specifications

• A minimum of a Bachelor’s degree in Natural/Physical science or Manufacturing management is required.
• Possession of any relevant certification such as Six Sigma, Quality Engineer or Quality Auditor is essential.
• Minimum of 3 - 4 years’ experience in similar role

Decision Expectations:

• Investigate conformance to Company specification and deliverables.
• Report Quality or Safety issues to ensure conformance to Specifications and quality deliverables

Knowledge Requirements:

• Knowledge of food operations
• Knowledge of current Good Hygiene practice
• Knowledge of relevant regulatory standards and requirements
• Knowledge of Quality Assurance policies and procedures and Safety – Food, Fire, Occupational Health and Environment
• Knowledge of tools, methods and concepts of quality assurance

Working Conditions:

• Job holder typically work 40 hours per week, Monday to Friday, although some roles may involve weekend or evening work. 
• Job role is largely field work, overtime may also be required in this role, for example, during new Store Openings.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should;
Click here to apply online