Business Development Manager at Outsource Nigeria - Omni Channel

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the position below:

Job Title: Business Development Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• The Business Development Manager is responsible for driving the growth of the microfinance bank through strategic planning, client acquisition, product development, and partnership management.
• The role involves identifying market opportunities, expanding the bank’s customer base, increasing revenue, and enhancing the bank’s presence in the target communities.

Key Responsibilities
Strategic Business Growth:

• Develop and execute strategies to attract and retain customers, especially micro, small, and medium enterprises (MSMEs).
• Identify new markets, products, and services to drive expansion and profitability.
• Lead the planning and execution of outreach programs, financial literacy campaigns, and branch activation efforts.

Customer Acquisition & Relationship Management:

• Oversee customer prospecting, onboarding, and engagement activities.
• Manage key customer relationships and ensure excellent service delivery.
• Analyze customer feedback and market trends to improve products and services.

Product Development:

• Work with internal teams to design and promote financial products tailored to the needs of low-income earners, small traders, and SMEs.
• Ensure all products are compliant with CBN microfinance guidelines and are commercially viable.

Sales & Marketing:

• Set and monitor sales targets for branches and field teams.
• Develop marketing strategies, promotional plans, and campaigns to increase visibility and customer uptake.
• Track and analyze performance metrics to optimize sales activities.

Partnership Development:

• Cultivate strategic partnerships with cooperatives, NGOs, fintechs, and other relevant stakeholders to enhance outreach.
• Represent the bank in industry events and forums to foster collaboration and brand recognition.

Reporting & Compliance:

• Prepare and submit monthly/quarterly business development reports to management.
• Ensure that all activities comply with the bank's internal policies and regulatory requirements from the CBN.

Key Performance Indicators (KPIs)

• Growth in customer base and deposits
• Increase in loan disbursements and active loan clients.
• Achievement of revenue and profitability targets
• Market penetration and expansion into new communities
• Strategic partnership outcomes
• Customer retention and satisfaction rates

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Sales, or a related field.
• 5–7 years of proven experience in business development, sales, or account management.
• Demonstrated success in achieving sales targets and managing client accounts.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal abilities.
• Strategic thinking and problem-solving capabilities.
• Proficiency in CRM tools and Microsoft Office Suite.
• Self-motivated with a results-driven approach.

Salary
N300,000 / Month.

Application Closing Date
2nd July, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Title as the subject of the mail.