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Director of Operations, Central Africa Area at Hapag-Lloyd

Posted on Wed 04th Jun, 2025 - hotnigerianjobs.com --- (0 comments)


Hapag-Lloyd - With a fleet of 258 modern container ships and a total transport capacity of 1.9 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The Company has around 14,000 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2,9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 115 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.

We are recruiting to fill the position below:

Job Title: Director of Operations, Central Africa Area

Location: Lagos, Nigeria

Position Overview

  • As the Director, you will oversee all aspects of Operations function, while maintaining a high level of service to customers, measuring and monitoring vendor and staff performance and controlling overall operational costs.
  • Proactively manages vendors and their performance.
  • Maintains relationship with local authorities, customs officials, etc. Consciously establishes a culture that encourages customer focus, individual development, efficiency, collaboration, and creates an environment for process improvements.
  • Upholds and ensures that all Hapag-Lloyd policies and procedures are followed and maintained

Key Responsibilities

  • Implementation and management of Hapag-Lloyd organizational structure and process, as it pertains to Terminal and Port Operations, Equipment, Transport Dispatch and Maintenance & Repair functions.
  • Chair staff meetings to review and guide the progress of cost saving initiatives and operational priorities.
  • Negotiate purchasing services, vendor contracts, and evaluations per Hapag-Lloyd policies.
  • Equipment control management of all company owned and leased equipment, including maintenance and repair.
  • Resolution of high-level concerns.
  • Monitor performance-benchmarking figures to recognize and appraise personnel and to guide them for improved performance when necessary.
  • Represent Area within committees, pursuing efficiencies, cost savings through the sharing of resources and services.
  • Maintain working knowledge of all governmental rules and regulations.
  • Participate in various Hapag-Lloyd working groups, business processes and any areas as requested by senior management.
  • Assist local management in selection/hiring of staff.
  • Maintain communication with local managers, providing, and disseminating updated information regarding Hapag-Lloyd policies and procedures.
  • Work closely with other Area Directors on process improvement and communication flow.
  • Coach and develop individual department managers and staff. Have regular performance reviews in line with the company’s policy and management requirements.
  • Ensure the workload is balanced amongst the various disciplines within each department.
  • Drives changes in the department that enable the fulfillment of Hapag-Lloyd’s quality promises and delivery of superior value to our customers that in turn translates into high levels of customer satisfaction and high NPS results.
  • Ensures the timely development of the yearly Budget for the Department, closely supervising that all figures match and ideally exceed the expectations.

Qualifications

  • University Degree in Maritime Studies, Shipping Management, Logistics, Supply Chain, Business Administration, or a related field.
  • Vast experience in a shipping company or an adjacent industry with 8 - 10 years' experience.
  • Language requirements: English and French are a must, while Portuguese is a plus
  • Proven track record in managing teams, terminals, or vessel operations—especially within container shipping or bulk logistics.
  • Experience with international shipping regulations, port authorities, and customs operations
  • Demonstrated ability to optimize costs, reduce turnaround time, and implement operational improvements
  • Logistics. Inland transportation (road & rail).
  • Port Operations. Cost Management and Cargo Claims.
  • Experience in negotiating and delivering results. Strong analytics and good organizational skills.
  • Willingness to travel frequently.

Application Closing Date
17th June, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

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