Operations Officer at Corebank Nigeria

Corebank is a fintech platform of Corestep Microfinance Bank offering a range of financial services. Our products include savings, investment, bill payments, and collections. Additionally, we provide loans, advances, and advisory services. Corebank is committed to delivering innovative and efficient financial solutions to our customers.

We are recruiting to fill the position below:

Job Title: Operations Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• The Operations Officer is responsible for overseeing the daily banking operations of the branch, with a strong focus on cash management, customer service, and transaction processing.
• This role combines both front-line transaction processing and back-office operational support, ensuring accuracy, efficiency, and compliance with internal policies and regulatory requirements.

Key Responsibilities

• Receive and pay out cash to customers accurately and promptly.
• Process deposits, withdrawals, loan repayments, and fund transfers.
• Cross-check cash received and paid to ensure no discrepancies.
• Maintain proper documentation and balances in daily teller register.
• Manage cash drawer within authorized limits and ensure daily reconciliation.
• Detect and report counterfeit notes or suspicious activities immediately.
• Support the branch in back-office operational functions such as account opening, maintenance, and records management.
• Ensure all daily transactions are recorded accurately in the system.
• Monitor vault cash levels and coordinate with the Branch Manager for cash requisitions.
• Ensure adherence to all internal controls and standard operating procedures.
• Maintain confidentiality and proper documentation of customer information.
• Participate in the preparation and submission of operational reports.
• Assist with compliance checks, audits, and inventory of assets and records.

Qualifications

• Bachelor’s degree or HND in Banking & Finance, Accounting, Business Administration, or a related field.
• 1–3 years of experience in banking operations and/or teller services.

Other Requirements:

• Strong numerical and analytical skills.
• Proficient in Microsoft Office Suite and core banking software.
• Excellent customer service and interpersonal skills.
• High level of integrity and attention to detail.
• Ability to work under pressure and handle high-volume transactions.
• Knowledge of banking regulations, operational standards, and compliance procedures.

Benefits

• Competitive Salary (N120,000 - N150,000 Monthly)
• Opportunities for learning and career advancement.
• Supportive and inclusive team culture.
• Health insurance and wellness benefits.
• Growth opportunities in a dynamic, fast-growing bank.
• A chance to shape the future of digital banking in Nigeria.

Application Closing Date
11th June, 2025.

How to Apply
Interested and qualified candidates should send their Resumes to: hr@corestepmfb.com using the job title as the subject of the email.