Visa Incorporated operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities.
We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in over 200 countries and territories.
We are recruiting to fill the position below:
Job Title: Manager Consulting Generalist
Location: Lagos
Job Family Group: Sales and Business Development
Employment Type: Full-time (Hybrid)
Job Description
Identify and surface opportunities for client projects and submit for inclusion into plans.
Design performance solutions to client requirements, striving for innovative and efficient approaches.
Undertake client projects, including project road mapping, client interviewing analytical review of inputs, structuring of recommendations, report writing.
Bring deep subject matter expertise to bear in undertaking engagements such as portfolio strategy, portfolio diagnostics, and Acquisition and Loyalty program health checks.
Create, develop and maintain models, contribute to IP creation and standardized VCA offerings
Conceive and brief to the Analytics team projects including segmentation, propensity models, and other intelligent targeting solutions.
Define scope, understanding clients objectives, framing the problem or opportunity
Collect and analyze input such as client information, interviews, data, processes, policies, competitive and environmental information
Synthesize analysis to determine gaps, issues, opportunities
Identify solutions such as strategies, tactics or programs of activity
Recommend approaches, providing guidance and at times physically supporting implementation at the client site
Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
Foster partnership with other internal functional areas, ensuring alignment of opportunities and recommendations particularly with product functionality and availability.
Where employee is a subject matter expert, provide knowledge sharing, coaching and training across functional teams and/or regions.
You will have gained a variety of experience in the payments industry, including card issuing, and be passionate about an aspect that you have gained deeper expertise in, be it loyalty, product, credit risk, operations or another vertical.
You will comfortably pivot from strategy development to program execution.
Whilst you will work closely with the Director and other team members to frame and deliver client engagements, you will confidently take the lead in client interactions.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
Language skills – English written and verbal skills.
Minimum 8 years’ experience in consulting to retail banks, retail banking, card
issuing
Consulting experience is important preferred with project management
credentials extremely important
Experience in payment card portfolio management and cardholder marketing
Understanding of card issuers’ P&L and critical factors
Strong Excel and PowerPoint skills
Be very detail oriented, ensuring the highest level of quality/rigor in reports and
data analysis
Confident meeting and workshop facilitation skills
Excellent project management skills
Strong academic credentials, with relevant undergraduate degree and MBA or
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.